stirling-dad

Q: difficulty reading WSJ on iPad-cookies?

   I'm having difficulty reading the Wall Street Journal on my iPad.  I sign onto wsj.com.  I'm able to read one article.  The iPad forgets that I've signed on.  To read a second article, I have to sign on again.  Are cookies involved?

   Note: I had no problems before the latest iOs release.  Is it possible to load a prior iOs release?

iPad, iOS 9.2.1

Posted on Feb 23, 2016 2:22 PM

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Q: difficulty reading WSJ on iPad-cookies?

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  • by jason269,Helpful

    jason269 jason269 Feb 25, 2016 7:10 AM in response to stirling-dad
    Community Specialists
    Feb 25, 2016 7:10 AM in response to stirling-dad

    Hi, stirling-dad.

     

    Thank you for visiting Apple Support Communities.  

     

    I understand The Wall Street Journal will not retain your account credentials in Safari.  You can adjust the Safari settings for cookies and Keychain via the first link below, but the best option would be to utilize their free application optimized for the iPad.  Take a look at the second link below for details on this application.  

     

    Safari web settings on your iPhone, iPad, and iPod touch

     

    The Wall Street Journal

     

    Cheers

  • by stirling-dad,

    stirling-dad stirling-dad Feb 24, 2016 8:53 PM in response to jason269
    Level 1 (5 points)
    Desktops
    Feb 24, 2016 8:53 PM in response to jason269

    Hi jason269,

      Thanks for the reply.  I have the WSJ application on my iPad, but rarely use it.  Instead almost all my interface to the WSJ is through email I receive from the WSJ containing links to articles.  So, I think I need to go to the adjusting safari route.  What should I do here?

      Thanks.  Cheers!  Dave

  • by jason269,

    jason269 jason269 Feb 25, 2016 6:24 AM in response to stirling-dad
    Community Specialists
    Feb 25, 2016 6:24 AM in response to stirling-dad

    Dave, 

     

    Thank you for the follow-up.  While this behavior may be expected with this website, I would start with clearing all Safari data and then make sure that you set block cookies to Allow from Websites I Visit.  You can also enable iCloud Keychain to save your login information with the steps in the article below.  Also, make sure to enable any options to keep you signed in.   

     

    Frequently asked questions about iCloud Keychain

     

    Cheers