Q: Having a problem reconnecting Disney Movies to iTunes
So I got an email this afternoon that said Apple was disconnecting my Disney Movies Anywhere from my iTunes account due to privacy and that they would be doing this every 2 years. They gave a link that took me to Disney Anywhere to reconnect but it's been impossible to get it fixed. Is anyone else having a problem with this? I've followed the instructions on the support page but the Disney webpage apparently didn't read Apple's instructions. lol
I've been trying for the last 20 minutes and I get one of 2 errors. The first (and most frequent) is a blank page. The second is that sometimes I get a popup that says to click "continue" to open iTunes. When I click continue, it opens a new tab and takes me to the Apple store to download iTunes. I've tried it with iTunes open and closed.
Any ideas on how to fix?! I'm really kinda baffled that they disconnected it to begin with but now that I can't get it reconnected, I'm getting miffed
Thanks for any help!
yekcal
iPhone 5, iOS 9
Posted on Feb 23, 2016 4:12 PM