HT202033: Get started with iPhone, iPad, and iPod touch
Learn about Get started with iPhone, iPad, and iPod touch
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Feb 25, 2016 9:27 AM in response to brendafromshepherdby Markie.Fontanoza,You can follow what it says on the scren.
Connect your iPad to the PC/Mac that you sync it with..then follow the instructions that iTunes give you.
I'm guessing you already tried "restarting" it..
This might result to wiping up your iPad clean.
I hope that helps.