randysrodeo

Q: El Capitan Killed My Scanner

I just upgraded to Mac OS 10.11 (El Capitan), and it promptly rendered a number of pieces of software (all non-Apple) useless.

 

One of them was the driver and interface for my Canon scanner. Canon (and it would appear, a number of companies) were caught flat-footed by the upgrade. Unfortunately, all I can do is wait for them to catch up.

 

In the meantime, I was looking for an alternative, and the scanner utility itself WILL scan using. I think, Mac's built-in ImageCapture.

 

However, even set to the highest settings - billions of colors at 600 dpi - it spits out really bad images - all pixelated and grainy. See here - http://www.randysrodeo.com/images/scan.png (large file...)

 

Any ideas? I am dead in the water....

iMac, OS X El Capitan (10.11), Canon CanoScan LiDE 200

Posted on Oct 11, 2015 10:11 AM

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Q: El Capitan Killed My Scanner

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  • by akabrus,

    akabrus akabrus Jan 8, 2016 6:56 AM in response to randysrodeo
    Level 1 (0 points)
    Jan 8, 2016 6:56 AM in response to randysrodeo

    Upgraded from 10.9 to 10.11. CanoScan Lide 90 did not work anymore. I deleted all software which was delivered with the scanner and installed new from Canon-Site (Mountain Lion -Software). Now it works again. Hope this will help.

  • by Pikari59,

    Pikari59 Pikari59 Jan 19, 2016 3:44 AM in response to georgefromchadstone
    Level 1 (0 points)
    Jan 19, 2016 3:44 AM in response to georgefromchadstone

    Still no driver for CanoScan Lide 200 though..

  • by krazykat5848,

    krazykat5848 krazykat5848 Jan 20, 2016 5:53 PM in response to akabrus
    Level 1 (0 points)
    Jan 20, 2016 5:53 PM in response to akabrus

    So sad,

     

    OSX 10.11.2. I have not had occasion to use my scanner lately and was unpleasantly surprised to find that the buttons no longer work. Do we need to petition Canon? It seems like there is an issue of political economy underlying our problem. Should we beg, demand, or perhaps hurl invectives. All in all this has gone on too long and I think that Canon needs to hear about it. I hope that someone will forward this message board to the appropriate people at Canon. They need to know that their current software is incompatible with the latest Mac OS.

     

    Somewhat hopeful,

    John

  • by Roger Walker USA,

    Roger Walker USA Roger Walker USA Jan 22, 2016 5:18 PM in response to randysrodeo
    Level 1 (20 points)
    Jan 22, 2016 5:18 PM in response to randysrodeo

    Same problem however my LiDE 200 scanner worked fine on 10.11.1  It stopped working with 10.11.2 If that's any help to anyone. Apple goes their own way not thinking just how they mess up the business community. No wonder switching over is slow.

  • by PauloPaulo,

    PauloPaulo PauloPaulo Jan 30, 2016 1:00 PM in response to Roger Walker USA
    Level 1 (0 points)
    Jan 30, 2016 1:00 PM in response to Roger Walker USA

    Hope this answer hasn't been given already (I skipped ahead) but was having same problem as others here with MacBook Air and El Capitan's update (I'm on 10.11.2 now) whereby my Canon LiDE 200 was no longer recognized by VueScan (but worked with ImageCapture, by the way). VueScan is updated regularly, again on Jan. 18, 2016. Downloaded latest version and the Canon LiDE 200 now works again with it. I've been using VueScan since 2004 with every scanner I've ever owned (about 6 of them since then). It is updated often by the developer and I recommend it. Once you buy it, never pay another upgrade/update fee, heck of a deal. Or at least that was the deal when I bought it in 2004 for like $50. as I recall.

  • by Old Toad,

    Old Toad Old Toad Jan 30, 2016 1:09 PM in response to randysrodeo
    Level 10 (141,085 points)
    Mac OS X
    Jan 30, 2016 1:09 PM in response to randysrodeo
    I've tried VueScan (trial version), and it mostly just hangs and/or crashes....

     

    Try the 32 bit version of VueScan, VueScan 9.5 x32,  at the bottom of this page: VueScan - Official Site

    OTsig.png

  • by PauloPaulo,

    PauloPaulo PauloPaulo Jan 30, 2016 1:58 PM in response to PauloPaulo
    Level 1 (0 points)
    Jan 30, 2016 1:58 PM in response to PauloPaulo

    I apologize for my overenthusiastic post about VueScan and LiDE 200. At this time I am NOT able to scan with VueScan ver. 9.5.36. It worked once, and it does recognize the scanner in a pop-up menu, but now it hangs on attempting preview scan. Tried re-starting. I AM able to scan with ImageCapture.

  • by Roger Walker USA,

    Roger Walker USA Roger Walker USA Jan 30, 2016 1:49 PM in response to PauloPaulo
    Level 1 (20 points)
    Jan 30, 2016 1:49 PM in response to PauloPaulo

    Apple needs a wakeup call with all their "doing the best job we know how to", Tim Cook lives in a big money world and has lost touch with just how much troble his minions spread throughout the real world.

  • by PauloPaulo,

    PauloPaulo PauloPaulo Jan 30, 2016 1:57 PM in response to PauloPaulo
    Level 1 (0 points)
    Jan 30, 2016 1:57 PM in response to PauloPaulo

    This will likely be my last post since I've mucked up this thread already but now I can confirm that the 32-bit version of VueScan 9.5.36 does work with the Canon LiDE 200 on my MacBook Air running El Capitan 10.11.2. Apparently I was using the 64 bit version in my earlier attempt. Also, it seems to work best to unplug the scanner then plug it back in, if you have quit VueScan. Otherwise it seems to hang, if you quit VueScan then re-launch, without unplugging/plugging the scanner from the USB port before starting VueScan. So it's not perfect but it's working.

  • by ravigutt,

    ravigutt ravigutt Feb 2, 2016 2:19 AM in response to randysrodeo
    Level 1 (0 points)
    Feb 2, 2016 2:19 AM in response to randysrodeo

    I have had this problem with Canon scanners and printers for years. Canon does not upgrade drivers ( they probably want you to buy a new printer/scanner). The only good solution is to change fraom Canon to another producer.

  • by Bruzerjunk,

    Bruzerjunk Bruzerjunk Feb 13, 2016 8:26 AM in response to SCGuy2
    Level 1 (0 points)
    Feb 13, 2016 8:26 AM in response to SCGuy2

    That seemed to do the trick - removing the scanner and re-adding in system preferences.  Using Preview also worked.

     

    But it makes a hideous noise while scanning now. 

  • by Capt Noglos,

    Capt Noglos Capt Noglos Feb 24, 2016 2:50 AM in response to DCJ1
    Level 1 (0 points)
    Feb 24, 2016 2:50 AM in response to DCJ1

    Thank you for this.    Perfect, especially as I now find that you don't need the canon software.

     

    Scanner now works.

  • by atthegollop,

    atthegollop atthegollop Feb 25, 2016 4:50 AM in response to krazykat5848
    Level 1 (0 points)
    Feb 25, 2016 4:50 AM in response to krazykat5848

    I too have had this problem with Lide 220 on OS X El Capitan, especially as the buttons didn't work, which meant the copy facility disappeared.  This morning I checked in with the discussion to see if there was any progress, then checked out the Canon web site.  They have produced a new version of the driver (ICA Driver ver 4.1.3, released Jan 23 2016).  I downloaded and installed – guess what? – it now works!  If this is just a temporary thing and it reverts to its previous misbehaviour, I shall probably go and bang my head on the nearest wall, but not before coming back and apologising.

  • by Roger Walker USA,

    Roger Walker USA Roger Walker USA Feb 25, 2016 10:48 AM in response to atthegollop
    Level 1 (20 points)
    Feb 25, 2016 10:48 AM in response to atthegollop

    Please post your link to the canon driver that you discussed. After much searching and a google search also, I was unable to find "ICA Driver ver 4.1.3" that you said worked. Thank you.

  • by atthegollop,

    atthegollop atthegollop Feb 25, 2016 12:30 PM in response to Roger Walker USA
    Level 1 (0 points)
    Feb 25, 2016 12:30 PM in response to Roger Walker USA

    Roger

    I'm in UK, so I link in to the Canon UK web site.  Here is the link  (I hope it works for you!):

    http://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/c anoscan_lide_220.aspx?type=drivers&drive…

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