Alicia Starr
Level 1 (0 points)

Q: want my photos back from iCloud to my iPhone 6

MY photos were sent from my iPhone 6 to iCloud and I would like to know how I can get them out of iCloud and back to my phone.

I Have no access to a computer at this time. Thank you.

iPhone 6, iOS 9.2.1

Posted on Feb 25, 2016 6:04 PM

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Alicia Starr

Q: want my photos back from iCloud to my iPhone 6

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  • Helpful answers

  • by gail from maine,

    gail from maine gail from maine Feb 25, 2016 6:26 PM in response to Alicia Starr
    Level 7 (26,875 points)
    iCloud
    Feb 25, 2016 6:26 PM in response to Alicia Starr

    Can you please describe how you "sent" your photos to iCloud? What action did you do to make that happen? That will help us to determine what options you have.

     

    Cheers,

     

    GB

  • by Alicia Starr,

    Alicia Starr Alicia Starr Feb 25, 2016 6:43 PM in response to gail from maine
    Level 1 (0 points)
    Feb 25, 2016 6:43 PM in response to gail from maine

    MY phone was low on storage for photos so a message came up saying to optimize. I honestly cannot remember exactly what I did. I know that I selected optimize iPhone storage and some how I ended up deleting the photos from my device to iCloud. I am really frustrated because I did not want to do that and I just want them back on my phone. There were over 600 pictures. I appreciate any help I can get.

  • by gail from maine,Helpful

    gail from maine gail from maine Feb 25, 2016 7:40 PM in response to Alicia Starr
    Level 7 (26,875 points)
    iCloud
    Feb 25, 2016 7:40 PM in response to Alicia Starr

    So, you are using iCloud Photo Library? Here's what the the iCloud Library FAQ sheet says about optimizing photos:

     

    If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your device, so you can make the most of your device's storage and access more photos than ever. All of your original, full-resolution photos and videos are stored in iCloud while device-size versions are kept on your device. You can download the original photos and videos over Wi-Fi or cellular when you need them.

    If you turn on Download Originals, iCloud Photo Library will keep your original, full-resolution photos and videos in iCloud and on your device. Download Originals is the default setting for iOS devices with the free 5 GB storage plan and for all Mac devices.


    So, some questions:


    1.     How much space do you have available on your device?

    2.     How much space do you have available on iCloud?

    3.     Have you gone to iCloud.com on a computer to see if you can see the photos?

    4.     Are you connected to Wifi?


    Some troubleshooting steps you can try:


    Go to Settings>Photos & Camera and toggle iCloud Photo Library off and then back on to see if that will result in getting your photos downloaded


    Reset the device: hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to unlock screen displays, see if the photos re-download


    Here are a couple of iCloud Photo Library articles that may help:


    iCloud Photo Library FAQ - Apple Support

     

    iCloud Photo Library Help - Apple Support

     

    Best of luck,

     

    GB

  • by Alicia Starr,

    Alicia Starr Alicia Starr Feb 25, 2016 7:42 PM in response to gail from maine
    Level 1 (0 points)
    Feb 25, 2016 7:42 PM in response to gail from maine

    THANK YOU SO VERY MUCH!!! All photos are back on my iPhone. I just reset the phone like you said.

  • by gail from maine,

    gail from maine gail from maine Feb 25, 2016 7:42 PM in response to Alicia Starr
    Level 7 (26,875 points)
    iCloud
    Feb 25, 2016 7:42 PM in response to Alicia Starr

    YAY!!!! So glad you are all set You are most welcome!

     

    Cheers,

     

    GB