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Helpful answers
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Feb 26, 2016 8:57 AM in response to cinnmngrlby Kappy,Your model is at the highest version of iOS it can run.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.1.x
iPhone 4S iOS 9.x.x
iPhone 5 iOS 9.x.x
iPhone 5c iOS 9.x.x
iPhone 5s iOS 9.x.x
iPhone 6 iOS 9.x.x
iPhone 6 Plus iOS 9.x.x
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iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 9.x.x
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iPad 1 iOS 5.1.1
iPad 2 iOS 9.x.x
iPad 3 iOS 9.x.x
iPad 4 iOS 9.x.x
iPad Mini & Mini Retina iOS 9.x.x
iPad Air iOS 9.x.x
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Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
4. iPad Support
a. Updating Your iOS from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
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Feb 26, 2016 8:58 AM in response to cinnmngrlby lllaass,The 4G's hardware does not support higher than iOS 6.1.6.
What happens when yo try to import to your Mac?
What OSX version?
Are you using Image Capture? iPhoto/Photos?
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