Badman88
Level 1 (0 points)

Q: Bug ..or am i just being stupid?

Hey everyone i have an issue connecting to apple tv via airplay i use to work but now it doesn't

i believe it may have something to do with a static ip address because after i changed it it stop working - so i reverted it back now it won't

work at all any help would be greatly apprecited Screen Shot 20.jpg

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Feb 26, 2016 2:19 PM

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Badman88

Q: Bug ..or am i just being stupid?

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  • by Rudegar,

    Rudegar Rudegar Feb 27, 2016 1:45 AM in response to Badman88
    Level 7 (28,591 points)
    Apple TV
    Feb 27, 2016 1:45 AM in response to Badman88

    it's rarely a good idea to use static ip's most users are not in tune in what to set it and what to set the gateway, and dns and subnet to and what happens if subnet is different from other devices on their network

     

    you can check if your firewall and your router allow the ports required to airplay are open

    TCP and UDP ports used by Apple software products - Apple Support

  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 27, 2016 2:26 AM in response to Badman88
    Level 10 (103,728 points)
    Apple TV
    Feb 27, 2016 2:26 AM in response to Badman88

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (System Preferences > Network, on the Mac and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your computer.

     

    If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.


    Additionally, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.


    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.