CG56

Q: apple store keeps giving me error when signing in

apple store keeps giving notification that there was an error signing in. This is keeping my applications from working properly.

MacBook Pro, OS X El Capitan (10.11.3)

Posted on Feb 26, 2016 9:46 PM

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Q: apple store keeps giving me error when signing in

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  • by Linc Davis,

    Linc Davis Linc Davis Feb 27, 2016 8:54 AM in response to CG56
    Level 10 (207,963 points)
    Applications
    Feb 27, 2016 8:54 AM in response to CG56

    If you've enabled two-step verification for your Apple ID, you must generate an application-specific password and enter it when you sign in to the App Store.

    If you've ruled out the password as the cause of the problem, back up all data and see below.

    Triple-click anywhere in the line below on this page to select it:

    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

    Right-click or control-click the line and select

              Services ▹ Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

              Go ▹ Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

    Credit for this solution to ASC member luis.pinho.