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Q: video files which have been converted from MOV to mpg will not sync to iPhone and iPad from mac

I have a JVC Everio camcorder. When I connect the camera to my Mac the files appear in Finder with MOD and MOI extensions. They will not, however, play on the Mac.

I have converted a number of the video clips using 'HandBrake' software and others by simply changing the file name from .MOD to .mpg.  Both methods allow the video clips to play on the Mac.

However, when I synchronise Photos from the Mac to both my iPad and iPhone (using iTunes) none of the converted files will transfer. I have checked the 'Include Videos' box. Video taken with the iPhone will sync with the other devices.

Just out of interest, I can send an individual converted file attached to an email and it will play on the iPad / iPhone.

My Mac is operating with El Capitan 10.11.3, the iPhone is a 4S iOS 9.2.1 and the iPad I think is an iPad 2 with Retina Display, Model Number MD510LL/A and was purchase in November 2102.

Help me please !!!

Posted on Feb 26, 2016 7:10 AM

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Q: video files which have been converted from MOV to mpg will not sync to iPhone and iPad from mac

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