HT203511: Get help using My Photo Stream

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mateaki
Level 1 (0 points)

Q: photos are gone

My photos are all gone from the cloud.  Can I get them back? 

iPad, ipad mini

Posted on Feb 27, 2016 7:03 PM

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mateaki

Q: photos are gone

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  • Helpful answers

  • by gail from maine,

    gail from maine gail from maine Feb 27, 2016 7:18 PM in response to mateaki
    Level 7 (26,244 points)
    iCloud
    Feb 27, 2016 7:18 PM in response to mateaki

    You would have to elaborate. You linked from a Photo Stream link, so are you talking about Photo Stream Photos? Or are you talking about iCloud Photo Library photos? Where are you looking for these photos? What has happened between the time you last saw them and now? Please provide us with all of the information regarding your issue and we will try to help.

     

    Cheers,

     

    GB

  • by LarryHN,

    LarryHN LarryHN Feb 27, 2016 8:13 PM in response to mateaki
    Level 10 (84,857 points)
    Photos for Mac
    Feb 27, 2016 8:13 PM in response to mateaki

    To get help you have to first help us by providing revenant facts and details

     

    What version of the OS do you have and of Photos?

     

    What Cloud service are  you concerned with?

    iCloud Photo Library

    iCloud Photo Sharing

    MyPhotoStream

    Some non Apple Cloud service?

    ???

     

    what has changed since they were there?

     

    What other information can you tell us that would help a total stranger assist you?

     

    LN

  • by gail from maine,

    gail from maine gail from maine Feb 27, 2016 8:16 PM in response to LarryHN
    Level 7 (26,244 points)
    iCloud
    Feb 27, 2016 8:16 PM in response to LarryHN

    Hey LarryHN - sorry to hijack, but can you take a look at this post and see if I have provided the full guidance needed: iPhoto images not displaying

     

    It would be much appreciated!

     

    Thanks,

     

    GB