Geology-
Level 1 (1 points)

Q: Mail quit unexpectedly

Need help to fix it:

 

Crashed Thread:        3  Dispatch queue: NSOperationQueue 0x60000002cfe0 :: NSOperation 0x7fcdd2c05260

 

 

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

 

 

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:]: /Users/Geo/Desktop/INBOX.mbox'

abort() called

terminating with uncaught exception of type NSException

 

 

Thanks

MacBook Air

Posted on Jun 5, 2014 12:41 AM

by VascoM,Solvedanswer
VascoM VascoM
Level 1 (15 points)
A:

Hello, just found an answer that worked for me:

 

It was posted by:

Linc Davis

Good luck.

 

 

 

Triple-click anywhere in the line below on this page to select it:

~/Library/Mail/V2/MailData

 

Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

 

Go ▹ Go to Folder

 

from the menu bar. Paste into the box that opens (command-V), then press return.

 

A folder window will open. Inside it there should be files with names as follows:

 

•Envelope Index

•ExternalUpdates.storedata

 

Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.

 

Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.

 

Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

Posted on Jun 5, 2014 7:46 AM

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Geology-

Q: Mail quit unexpectedly

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  • by Ibolya99,

    Ibolya99 Ibolya99 Apr 23, 2015 11:22 PM in response to VascoM
    Level 1 (0 points)
    Apr 23, 2015 11:22 PM in response to VascoM

    I have had Mail crash problems for months even before upgrading from Mavericks to Yosemite. This worked a treat and hopefully I won't have any more crashes.

  • by Brice21,

    Brice21 Brice21 Apr 24, 2015 9:25 AM in response to rivet
    Level 1 (15 points)
    Apr 24, 2015 9:25 AM in response to rivet

    I had the same problem and the crash are due to a rule that try moving mails in a directory that doesn't exist anymore.

    Rebuilding the mail indexes then fixing the rule, fixed the problem.

  • by tuscan,

    tuscan tuscan Jul 13, 2015 11:21 AM in response to Geology-
    Level 1 (40 points)
    Jul 13, 2015 11:21 AM in response to Geology-

    NOT working for me (at least mail.app is not crashing anymore on launch), the import is stuck at message 7917 of 23146. i canceled after 4 hours of no progress. what can i do to fix this? the mail.app is somewhat important for me...

     

    i upgraded from 10.9.5 directly to 10.10.4, although i don't expect this to be the root cause of the problem.

     

    Screen Shot 2015-07-13 at 20.17.10.png

  • by tuscan,

    tuscan tuscan Jul 14, 2015 2:00 AM in response to tuscan
    Level 1 (40 points)
    Jul 14, 2015 2:00 AM in response to tuscan

    found the problem:

     

    in one of my mailboxes of my various accounts there was a "Inbox.mbox", apparently this mailbox is in a different format than what mail.app expects normally. i checked it in terminal (find ~/Library/Mail/V2 -type d -name "*Inbox*"), all other "similar" mailboxes are named "INBOX.mbox". lucky i found the difference in the naming (see screenshot in my previous post). i simply moved the Inbox.mbox to the desktop and mail.app was able to import everything.

     

    not sure what to do with the Inbox.mbox i have moved to the desktop, it's archived stuff from an inactive account. i guess i'll just drop it.

  • by DeeyonA,

    DeeyonA DeeyonA Jul 19, 2015 10:50 AM in response to VascoM
    Level 1 (1 points)
    Jul 19, 2015 10:50 AM in response to VascoM

    Thanks.  This worked for me but I had to go through the process twice.  Seems to be working now - I've been able to send an email without mail crashing.

  • by Robert Wendel,

    Robert Wendel Robert Wendel Oct 1, 2015 5:05 PM in response to rivet
    Level 2 (175 points)
    Oct 1, 2015 5:05 PM in response to rivet

    I found Virtru and removed it and mail started working

  • by ignatph,

    ignatph ignatph Feb 28, 2016 1:28 AM in response to Geology-
    Level 1 (0 points)
    Feb 28, 2016 1:28 AM in response to Geology-

    Unfortunately it doesn't work in my case.

     

    So, an error info is:

     

    Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /INBOX'

    abort() called

    terminating with uncaught exception of type NSException

     

    I did everything from your advise but an error still exists. How else could I try to fix it?

  • by KateAlex43,

    KateAlex43 KateAlex43 May 2, 2016 8:25 AM in response to ignatph
    Level 1 (12 points)
    Mac OS X
    May 2, 2016 8:25 AM in response to ignatph

    This finally worked for me. EXCEPT that I lost all email, recieved and sent over the past few years, in my targeted mailboxes.  Do you know how to retrieve?

  • by Eric Root,

    Eric Root Eric Root May 2, 2016 8:37 AM in response to KateAlex43
    Level 9 (70,250 points)
    iTunes
    May 2, 2016 8:37 AM in response to KateAlex43

    You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.


    Try rebuilding the mailbox.

     

    Rebuild mailbox



  • by KateAlex43,

    KateAlex43 KateAlex43 May 11, 2016 10:12 PM in response to Eric Root
    Level 1 (12 points)
    Mac OS X
    May 11, 2016 10:12 PM in response to Eric Root

    This finally worked for me. EXCEPT that I lost all email, recieved and sent over the past few years, except my smart mailboxes.

     

    Then...............

    After going to Library- Mail-V2- Pop account for comcast to INBOX.mboc to a bunch of letters and numbers to DATA to more numbers in order of 1-9 FOLDERS then to Messages; Lo and behold I found 1000's of inbox emails.  They are numbered in one list from 88000.emix to 88999.emix dated for two months in 2011. They do open in the mail window format  as if using 'Viewer".  

     

    Now the question is how do I get them back into my Mail App ??

     

    Anyone? 

     

    My initial inquiry was marked as solved but it is not.

  • by appreciate,

    appreciate May 11, 2016 11:10 PM in response to Geology-
    Level 4 (1,276 points)
    Mac OS X
    May 11, 2016 11:10 PM in response to Geology-

    open mail app - inbox . after that do a right click on inbox . then click on account info - quota limits.

       is limit  exceeding 18.25 GB .

    use the same method for sent mails .

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