Headhunter06

Q: Windows 10 crashing, but not sure why.

In the last couple of days, Windows 10 fails to start when switching from OS X to Windows in Bootcamp.  I recently installed the latest update to OS X El Capitan and Windows started fine from Bootcamp. After about 3-4 mins in Windows -- it was downloading and installing updates -- screen goes black, and then a screen pops up indicating "Attempting Automatic Repairs". Those automatic repairs failed.  After several attempts to restart, I eventually got a "no bootable disk found" error.

 

   So I decided to use Bootcamp Assistant to uninstall Windows and remove the partition, and then do a fresh partition and windows reinstall.  Same thing happens. Windows installs fine, runs fine for 3-4 mins and then crashes.

 

   I have no idea if this crash is due to a Microsoft issue involving updates, a conflict involving Bootcamp or Apple drivers, or something else.  Anyone have ideas?

iMac, OS X El Capitan (10.11.3), iMac 2015 21.5 4k Retina

Posted on Jan 28, 2016 5:42 PM

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Q: Windows 10 crashing, but not sure why.

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  • by Loner T,

    Loner T Loner T Feb 27, 2016 8:40 PM in response to mothman07
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    Feb 27, 2016 8:40 PM in response to mothman07

    As Laurent B. notes ...

    BC drivers has been successfully installed, rebooting alright.

    I suggest following the same steps. Either Apple needs to create a separate PID/VID for their versions of GPUs or Windows has a blatant bug. jrkagan 's information should help, or if you want to post it from your Mac, then the INF files can be checked. The Intel drivers are in two separate folders in $WinPEDriver$ on the USB and also under Drivers -> Intel. You can also look at the INF files. I will check in 6.0.6133 and 6.0.6237 drivers when I get a chance.

  • by jrkagan,

    jrkagan jrkagan Feb 28, 2016 1:28 AM in response to Loner T
    Level 1 (134 points)
    Feb 28, 2016 1:28 AM in response to Loner T

    How do I find the PID/VID?

  • by Laurent B.,

    Laurent B. Laurent B. Feb 28, 2016 4:13 AM in response to Loner T
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    Feb 28, 2016 4:13 AM in response to Loner T

    Loner T wrote:

     

    1. Can you check the Product Version in Bootcamp.xml on your USB (or OSXRESERVED)?

     

    2. On 2015 Macs, it is in a hidden OSXRESERVED partition, visible from the OSX side. This partition is deleted if Windows is properly and successfully installed. A failure at any point may leave this partition.

     

    1) I found this bootcamp.xml on the WindowsSupport Software downloaded through BCA->Action->Downlad...= 6.0.6237 (it is not the one I used)
    2) I can't find this bootcamp.xml in the OSXRESERVED as it has been "deleted" I guess after the successful installation of W10 using BCA (it is how I did)
    But, the bootcamp.xml should be the same in both right ? Anyway this worked fine, BCA did its job well (including its own Intel drivers).

    WU will stay disabled for sure.

     

    Maybe I can check on my installed drivers on my BOOTCAMP partition to check this product version ? or any other way ?

    let me know if I can help you to by providing infos about my system....

     

    I can't find those PID/VID infos as well.

  • by mothman07,

    mothman07 mothman07 Feb 28, 2016 5:18 AM in response to Laurent B.
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    Feb 28, 2016 5:18 AM in response to Laurent B.

    Running Windows 10 with WU disabled is not a good solution in my opinion. I'm trying to delete the Intel Iris driver from the BC6 package before installing Bootcamp drivers. This seems to solve the issue as the Win 10 Iris Pro Driver is supposedly more up to date anyway.

  • by Loner T,

    Loner T Loner T Feb 28, 2016 8:07 AM in response to jrkagan
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    Feb 28, 2016 8:07 AM in response to jrkagan

    On the OS X side, About This Mac -> System Report -> Graphics/Displays. It should be similar to the following.

     

    Intel-GPU-VID-PID.png

     

    On The Windows side, Device Manager -> Properties (the example shows a Broadcom Wireless Network adapter)

     

    W8.1-EFI-Broadcom-802.11ac-BeforeSleep-20160203.PNG

  • by Loner T,

    Loner T Loner T Feb 28, 2016 8:09 AM in response to mothman07
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    Feb 28, 2016 8:09 AM in response to mothman07

    mothman07 wrote:

     

    This seems to solve the issue as the Win 10 Iris Pro Driver is supposedly more up to date anyway.

    The more important question is the stability of the current drivers and updates to follow.

  • by nic-collins,

    nic-collins nic-collins Feb 28, 2016 8:33 AM in response to Headhunter06
    Level 1 (4 points)
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    Feb 28, 2016 8:33 AM in response to Headhunter06

    I'm glad I found this thread as I've just spent all afternoon with the same problem on my iMac and am currently stuck in the 'Preparing Automatic Repair' loop!  I'm happy with the suggested solution but am struggling to get back into windows to do a restore and switch of the updates.  I've tried making a bootable W10 repair USB stick and when booting I get the additional options of 'Windows' and ' EFI Boot' but neither selection seems to start safe mode.  Can I get into safe mode another way?  I've tried F8!

  • by Loner T,

    Loner T Loner T Feb 28, 2016 9:24 AM in response to nic-collins
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    Feb 28, 2016 9:24 AM in response to nic-collins

    If you can, I suggest removing the current installation of Windows and run a clean installation.

  • by mothman07,

    mothman07 mothman07 Feb 28, 2016 10:00 AM in response to Loner T
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    Feb 28, 2016 10:00 AM in response to Loner T

    Who would no better what Iris Pro driver is best, Intel of course not Apple. From what I understand reading another thread the 2015 imacs are UEFI complient. You can use Disk Utility to create freespace, boot to a Win 10 installer and run Windows 10 with no BCA at all, I've done it. Win 10 will install drivers and the only one needed from the Bootcamp 6 is the Network controller for wireless. You don't have 'Bootcamp' to choose startup disc but you really don't need it. If you want to return to OSX just shut Windows down, power up and hold option key to boot OSX

  • by Loner T,

    Loner T Loner T Feb 28, 2016 10:57 AM in response to mothman07
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    Feb 28, 2016 10:57 AM in response to mothman07

    I prefer the UEFI/EFI installation over the BCA version of it on the 2013-2015, because it is much cleaner vis-a-vis the MSR partition. If you install BC drivers after such an installation, you get a much better installation/switching experience. I run W8.1 EFI on a 2013 rMBP.

  • by Laurent B.,

    Laurent B. Laurent B. Mar 1, 2016 2:54 AM in response to Loner T
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    Mar 1, 2016 2:54 AM in response to Loner T

    Loner T wrote:

     

    On the OS X side, About This Mac -> System Report -> Graphics/Displays. It should be similar to the following.

    Intel-GPU-VID-PID.png

    Here is what I've got :

     

      Fournisseur : Intel (0x8086)

      Identifiant du périphérique : 0x1622

      Identifiant de révision : 0x000a

     

    What does that mean ? It is not similar. thx

  • by Hans_NL,

    Hans_NL Hans_NL Mar 6, 2016 2:50 AM in response to Headhunter06
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    Mar 6, 2016 2:50 AM in response to Headhunter06

    Hi Headhunter06,

     

    I experienced the exact same problem described by you and so many others here. I followed the steps of installing W10 through BCA without connecting to the Internet and turning off Auto update all together. After a couple of trials I managed to get a stable installation, so first of all thanks very much to you and others in this discussion for getting me this far.

     

    THe unfortunate thing with this solution is that now you won't have any updates at all, which is not entirely satisfying to me. Searching the internet I came across a howto that tells you how to exclude a device from having driver updates on the basis of its hardware-id. It's done through the local group policy editor. Here's the link: http://www.makeuseof.com/tag/take-back-control-driver-updates-windows-10/

     

    I did this and it seemed to work. To be sure of that I restored the first stable with the Winclone image I made of it and repeated the procedure and hey presto! It worked again. After turning back on the auto update the first updates started to download and install but for the Iris 6200 update it gave the glorious message: installation failed. Exactly what you want to see. I had to share this with you all and I hope it helps you too, at least untill MS closes this loophole. From what I read I get the eery feeling that they are on a zealous mission to take total control over our machines.

     

    During this process I also found out that the iMac still works ok when you use the Microsoft basic video driver instead of the Intel driver. So if all else fails you could decide to go with that. I didn't test it any further but when after the first connectionless installation you go to the device manager, look foor the graphics adapter and choose the option to roll back to the previous drivers, it gives you this basic driver, the one Windows installs before you install the Apple WindowsSupport files. I guess you won't be bothered with updates after you've done that but that is just a hunch.

     

    So I hope that this info will help you all. Have a nice sunday and happy computing!

  • by Loner T,

    Loner T Loner T Mar 6, 2016 7:33 AM in response to Hans_NL
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    Mar 6, 2016 7:33 AM in response to Hans_NL

    Hans_NL wrote:

     

    From what I read I get the eery feeling that they are on a zealous mission to take total control over our machines.

    They need to be careful of unintended consequences like people switching to Macs. . Thanks for the link about driver updates.

  • by Klewis270,

    Klewis270 Klewis270 Mar 7, 2016 8:06 PM in response to Loner T
    Level 1 (0 points)
    Mar 7, 2016 8:06 PM in response to Loner T

    Hello, sorry for being so computer illiterate, but I'm having trouble following this thread. Is there any way that someone who wouldn't mind terribly much could explain out how I should proceed once I'm at the point of crashing and restarting. I think I'm grasping that you should reinstall windows, but how would I redo the process, and what would I do differently?

     

    I feel like this is a very annoying/stupid question but I've been trying to figure this out for a while so I thought I'd ask!

  • by Rob54-20,

    Rob54-20 Rob54-20 Mar 8, 2016 3:51 AM in response to Klewis270
    Level 1 (0 points)
    Mar 8, 2016 3:51 AM in response to Klewis270

    @Klewis270:

    In my opinion reinstalling Windows is useless, as the problem is in Windows update, that pushes an Intel driver update which makes the system to crash.

    See for the solution that worked on my system (iMac late 2015, iOS and Bootcamp/Win10) the post of Headhunter06 of 29 Jan. 3:36 pm (ref. my post of 5 Feb. 2:29 pm).

    After implementing these instructions Windows update stays functional (so you will receive updates) but the Intel driver update is blocked, thus preventing your system to crash.

    Good luck!

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