mikefrompietermaritzburg

Q: How to remove smart shopper

I have Maverick on a MacBookPro. I some how opened a webpage to Photo-zoom and since then have a program called SmartShopper which pops up adverts on any webpage I am loged onto. I have scanned with Bitdefender and avast with no success. Anyone know how to get rid of the is curse?

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 29, 2014 7:19 AM

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Q: How to remove smart shopper

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  • by JWSMAN,

    JWSMAN JWSMAN Feb 28, 2016 12:49 AM in response to Linc Davis
    Level 1 (0 points)
    Feb 28, 2016 12:49 AM in response to Linc Davis

    Hi Linc,

     

    I have the same problem as Mike, or similar. I seem to have something called Easy Shopper which came from some software called mediadownloader. Causing never ending popups within safari webpages and keeps opening new pages every time i click on anything, it too a while to get to this page!

     

    I have followed the process you advised and have pasted the results below, perhaps you could have a look and see what you think.

     

    Cheers,

    JWS

     

    Start time: 08:33:25 02/28/16

     

     

    Model Identifier: MacBookPro11,2

    System Version: OS X 10.10.5 (14F1605)

    Kernel Version: Darwin 14.5.0

    Boot Mode: Normal

    Time since boot: 18 days 14:14

     

     

    FileVault: On

     

     

    Diagnostic reports

     

     

       2016-01-30 com.apple.WebKit.WebContent crash

       2016-02-02 Spotify hang

       2016-02-02 Spotify hang

       2016-02-11 Spotify Helper crash

       2016-02-24 Mail crash

     

     

    Log

     

     

       Feb 24 22:23:52 WARNING: hibernate_page_list_setall skipped 13980 xpmapped pages

       Feb 24 22:23:59 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

       Feb 25 02:37:51 WARNING: hibernate_page_list_setall skipped 13980 xpmapped pages

       Feb 25 05:36:25 WARNING: hibernate_page_list_setall skipped 8913 xpmapped pages

       Feb 25 07:29:02 process com.apple.WebKit[5470] caught causing excessive wakeups. Observed wakeups rate (per sec): 190; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 31465319

       Feb 25 12:40:24 WARNING: hibernate_page_list_setall skipped 8913 xpmapped pages

       Feb 25 22:51:28 WARNING: hibernate_page_list_setall skipped 10589 xpmapped pages

       Feb 25 22:51:34 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

       Feb 26 03:07:04 WARNING: hibernate_page_list_setall skipped 10589 xpmapped pages

       Feb 26 19:09:09 WARNING: hibernate_page_list_setall skipped 16025 xpmapped pages

       Feb 26 19:14:26 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

       Feb 26 20:34:55 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

       Feb 27 00:22:15 process MacKeeper Helper[12225] thread 2242162 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

       Feb 27 03:26:07 WARNING: hibernate_page_list_setall skipped 16025 xpmapped pages

       Feb 27 07:52:19 WARNING: hibernate_page_list_setall skipped 28383 xpmapped pages

       Feb 27 11:40:43 WARNING: hibernate_page_list_setall skipped 28383 xpmapped pages

       Feb 27 17:20:34 AirPort: Link Down on en0. Reason 15 (4-Way Handshake timeout).

       Feb 27 17:20:34 WARNING: hibernate_page_list_setall skipped 25204 xpmapped pages

       Feb 27 20:56:40 WARNING: hibernate_page_list_setall skipped 25204 xpmapped pages

       Feb 27 23:51:04 WARNING: hibernate_page_list_setall skipped 23463 xpmapped pages

       Feb 27 23:51:16 wl0: Roamed or switched channel, reason #2, bssid dc, last RSSI -80

       Feb 27 23:51:16 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

       Feb 28 04:19:28 WARNING: hibernate_page_list_setall skipped 23463 xpmapped pages

       Feb 28 07:50:41 WARNING: hibernate_page_list_setall skipped 26165 xpmapped pages

       Feb 28 07:50:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

     

     

    Swap (MiB): 71821

     

     

    Memory: kernel_task (UID 0) is using 1069 MB

     

     

    Daemons

     

     

       com.adobe.versioncueCS3

       com.apple.installer.osmessagetracing

       com.adobe.fpsaud

     

     

    Agents

     

     

       Perfetnight.update

       com.mackeeper.MacKeeper.service.clean

       com.adobe.AdobeCreativeCloud

       com.EasyShopper.agent

       com.SoftwareUpdater.agent

       com.apple.photostream-agent

       com.adobe.PDApp.AAMUpdatesNotifier.62228.UUID

       Perfetnight.ltvbit

       QA2G25RMZ4.com.wunderkinder.wunderlist-helper

       Perfetnight.download

       com.spotify.webhelper

       com.jdibackup.ZipCloud.notify

       com.google.keystone.user.agent

       Perfetnight.AppRemoval

     

     

    launchd

     

     

       /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

       - com.apple.installer.osmessagetracing

       /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

       - com.adobe.AAM.Startup-1.0

       /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

       - com.adobe.AdobeCreativeCloud

       /Library/LaunchAgents/com.EasyShopper.agent.plist

       - com.EasyShopper.agent

       /Library/LaunchAgents/com.SoftwareUpdater.agent.plist

       - com.SoftwareUpdater.agent

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

       - com.adobe.fpsaud

       /Library/LaunchDaemons/com.adobe.versioncueCS3.plist

       - com.adobe.versioncueCS3

       Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

       - com.adobe.AAM.Scheduler-1.0

       Library/LaunchAgents/com.EasyShopper.agent.plist

       - com.EasyShopper.agent

       Library/LaunchAgents/com.google.keystone.agent.plist

       - com.google.keystone.user.agent

       Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

       - com.jdibackup.ZipCloud.autostart

       Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

       - com.jdibackup.ZipCloud.notify

       Library/LaunchAgents/com.SoftwareUpdater.agent.plist

       - com.SoftwareUpdater.agent

       Library/LaunchAgents/com.spotify.webhelper.plist

       - com.spotify.webhelper

       Library/LaunchAgents/Perfetnight.AppVemoral.plist

       - Perfetnight.AppRemoval

       Library/LaunchAgents/Perfetnight.btvlit.plist

       - Perfetnight.ltvbit

       Library/LaunchAgents/Perfetnight.dolnwoad.plist

       - Perfetnight.download

       Library/LaunchAgents/Perfetnight.uadpte.plist

       - Perfetnight.update

     

     

    Bundles

     

     

       /System/Library/Extensions/JMicronATA.kext

       - com.jmicron.JMicronATA

       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

       - com.AdobeAAMDetectLib.AdobeAAMDetect

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

       - com.adobe.acrobat.pdfviewer

       /Library/Internet Plug-Ins/Flash Player.plugin

       - N/A

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

       - com.apple.java.JavaAppletPlugin

       /Library/Internet Plug-Ins/Silverlight.plugin

       - com.microsoft.SilverlightPlugin

       /Library/PreferencePanes/Flash Player.prefPane

       - com.adobe.flashplayerpreferences

       /Library/PreferencePanes/VersionCueCS3.prefPane

       - com.adobe.versioncueCS3.VCPrefPane

       /Library/QuickTime/FLV.component

       - com.macromedia.FLVExporter

       /Library/QuickTime/FLV.component/Contents/Resources

       - com.macromedia.FLVExporter

       /Library/ScriptingAdditions/Adobe Unit Types.osax

       - N/A

       Library/Address Book Plug-Ins/SkypeABCaller.bundle

       - com.skype.SkypeABCaller

       Library/Address Book Plug-Ins/SkypeABChatter.bundle

       - com.skype.SkypeABChatter

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

       - com.skype.SkypeABDialer

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

       - com.skype.SkypeABSMS

     

     

    Apps

     

     

       /Applications/Dropbox.app

       /Applications/Autodesk/AutoCAD 2014/AutoCAD 2014.app

       /Applications/Autodesk/AutoCAD 2011/AutoCAD.app

     

     

    Contents of /etc/hosts

     

     

       Last login: Mon Nov 10 16:09:57 on ttys000

       Jorins-MBP:~ Jorin$ sudo nano /etc/hosts

       WARNING: Improper use of the sudo command could lead to data loss

       or the deletion of important system files. Please double-check your

       typing when using sudo. Type "man sudo" for more information.

       To proceed, enter your password, or type Ctrl-C to abort.

       Password:

         GNU nano 2.0.6                 File: /etc/hosts                               Modified 

       127.0.0.1       localhost

       255.255.255.255 broadcasthost

       ::1             localhost

       127.0.0.1 lmlicenses.wip4.adobe.com

       127.0.0.1 lm.licenses.adobe.com

       127.0.0.1 na1r.services.adobe.com

       127.0.0.1 hlrcv.stage.adobe.com

       127.0.0.1 practivate.adobe.com

       127.0.0.1 activate.adobe.com   

       ^G Get Help    ^O WriteOut    ^R Read File   ^Y Prev Page   ^K Cut Text    ^C Cur Pos

       ^X Exit        ^J Justify     ^W Where Is    ^V Next Page   ^U UnCut Text  ^T To Spell

     

     

    Contents of /System/Library/LaunchAgents/com.apple.SafariPlugInUpdateNotifier.plist (XML  document text)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>EnablePressuredExit</key>

        <true/>

        <key>Label</key>

        <string>com.apple.SafariPlugInUpdateNotifier</string>

        <key>Program</key>

        <string>/usr/libexec/SafariPlugInUpdateNotifier</string>

        <key>LaunchEvents</key>

        <dict>

        <key>com.apple.fsevents.matching</key>

        <dict>

        <key>UserFlashPlugInModified</key>

        <dict>

        <key>Path</key>

        <string>~/Library/Internet Plug-Ins/Flash Player.plugin</string>

        </dict>

        <key>SystemFlashPlugInModified</key>

        <dict>

        <key>Path</key>

        <string>/Library/Internet Plug-Ins/Flash Player.plugin</string>

        </dict>

        </dict>

     

     

       ...and 3 more line(s)

     

     

    Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML  document text)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.apple.installer.osmessagetracing</string>

        <key>LaunchOnlyOnce</key>

        <true/>

        <key>ProgramArguments</key>

        <array>

        <string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>

        </array>

        <key>UserName</key>

        <string>root</string>

        <key>GroupName</key>

        <string>wheel</string>

        <key>WatchPaths</key>

        <array>

        <string>/var/db/.AppleDiagnosticsSetupDone</string>

        </array>

       </dict>

       </plist>

     

     

    Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (XML  document text)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Disabled</key>

        <true/>

        <key>Label</key>

        <string>org.apache.httpd</string>

        <key>EnvironmentVariables</key>

        <dict>

        <key>XPC_SERVICES_UNAVAILABLE</key>

        <string>1</string>

        </dict>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/sbin/httpd-wrapper</string>

        <string>-D</string>

        <string>FOREGROUND</string>

        </array>

        <key>OnDemand</key>

        <false/>

       </dict>

       </plist>

     

     

    Restricted files: 71

     

     

    Elapsed time (s): 222

  • by Eric Root,

    Eric Root Eric Root Feb 28, 2016 8:36 AM in response to JWSMAN
    Level 9 (71,593 points)
    iTunes
    Feb 28, 2016 8:36 AM in response to JWSMAN
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