h_patte

Level 1 (0 points)

Q: iPod Classic 160 GB keeps resetting. How do I get it to stop?

My iPod classic would not sync to my new iTunes library so I reset it, but it now resets to factory default and deletes all of the music I synced whenever it is unplugged from a power source. How do I get this to stop? I have tried syncing music manually and automatically. I have also tried rebooting it, but it still turns on at the factory default settings, even after I change them. iTunes, however, is telling me that there is music on the iPod as GB have been used, but there is nothing on the iPod when I unplug it. I've even tried erasing the hard drive. HELP?!

iPod classic, null

Posted on Feb 28, 2016 11:34 AM

I have this question too

Q: iPod Classic 160 GB keeps resetting. How do I get it to stop?

All replies

Helpful answers

by Kenichi Watanabe,

Kenichi Watanabe Feb 28, 2016 1:35 PM in response to h_patte
Level 8 (39,285 points)

Mac OS X

Feb 28, 2016 1:35 PM in response to h_patte

The iPod's storage may have data corruption. If the iPod appears in iTunes when connected, I would use the Restore button on the iPod's Summary settings screen. This erases the iPod, reinstalls its software, and sets it to default settings.

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

If this is not possible for some reason, put the iPod into Disk Mode

Putting iPod into Disk Mode - Apple Support

Run iTunes and connect iPod. If iTunes picks it up, it may prompt you to do a Restore with a message about "recovery." If you are OK with erasing the iPod, tell iTunes to proceed with the Restore.

If the iPod does not have a hardware problem, it should operate normally after the Restore.
Reply options

Link to this post