Q: iMac 5k 27" double pixelated Photoshop HELP
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Feb 29, 2016 5:48 AMby dialabrain,Basically the effects you are seeing is because you are running the display in scaled mode. If you want a 2000x1500px to display correctly you need to be in the native 5120x2880 resolution for the display. In which case as you noted, the Finder and Photoshop controls etc. will be smaller.
There is no way to scale the interface without scaling the images.
You can zoom the entire screen by holding down the control key while you scroll vertically if that helps.
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Feb 29, 2016 7:29 AMby nataschakater,When you hold down option key and then click Scaled you'll see the same as me Im running 10.11.
Also, I wasn't running in scaled mode before. See below:
Here you see an image with the size of 2000x1333px. The resolution of the screen in default is 2560x1440 px. As you can see the image is only showing 1000px width in 100%.
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Feb 29, 2016 7:51 AMby dialabrain,nataschakater wrote:
When you hold down option key and then click Scaled you'll see the same as me Im running 10.11.
Also, I wasn't running in scaled mode before. See below:
Here you see an image with the size of 2000x1333px. The resolution of the screen in default is 2560x1440 px. As you can see the image is only showing 1000px width in 100%.
Yes, you were running in scaled mode before. I can see it checked in the screenshot plus the list of resolutions is shown.
The default resolution for a 5k Mac is 5120x2880 not 2560x1440.
I think it's time someone else helps you.
edit: FWIW, the default Display resolution is 2560x1440.
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Feb 29, 2016 7:51 AMby nataschakater,You can see it in the screenshot yes but I can tell you I wasn't running in scaled mode before because I just clicked the scaled mode for the screenshot. When I got the mac the default resolution was 2560x1440.
Hold down option key and click Scaled, you'll see it yourself that your 'default mode' is 2560x1440...
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Feb 29, 2016 8:12 AMby nataschakater,Okay, thanks anyway!
Maybe for someone else: below there's an image of 570x700px but the actual size you see in 100% is 285x350px.
Here you can see how it's supposed to be, but then I always have to work in 200% to see the right size and all is blurry (in this image it's not that blurry but I can assure you most of the times it's really bad).
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Feb 29, 2016 9:09 AMby dialabrain,I'm going to try once more this way. 500x700px is not a size. It's x number of pixels in one direction and y pixels in the other. That never changes. Only how it's displayed changes. So depending on what scale one is using, it will determine how "large" that image will appear when shown as "Actual Size". The image itself is still 500x700px. I think people get confused between DPI and PPI.
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by rkaufmann87,Feb 29, 2016 9:25 AM
rkaufmann87
Feb 29, 2016 9:25 AM
in response to nataschakater
Level 9
(58,184 points)
Photos for MacYou may want to pick up the telephone and call AppleCare, if the computer is less than 90 days old you have 90 days of complimentary AppleCare. Someone should be able to give you a hand. If you aren't aware of AppleCare, please click http://www.apple.com/support/complimentary/
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Feb 29, 2016 9:29 AMby dialabrain,Just to add, if you took a ruler and placed it on a 5K iMac in native 5120x2880 and measured a 500x700px image it would measure approx 2.29" x 3.21". The same image running in the default 2560x1440 would measure 4.58" x 6.42". If your monitor displayed at 1 pixel per inch, you would need a 41.67'x58.33' display to show it all.
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Feb 29, 2016 9:29 AMby dialabrain,rkaufmann87 wrote:
You may want to pick up the telephone and call AppleCare, if the computer is less than 90 days old you have 90 days of complimentary AppleCare. Someone should be able to give you a hand. If you aren't aware of AppleCare, please click http://www.apple.com/support/complimentary/
There's nothing wrong with her iMac.
