Kjzee

Q: My iPhone stops playing music when taking photos?!

HI there...

 

My iPhone 6S seems to stop playing music both from iTunes or Spotify when I open the camera to take a photograph. I assumed there would be some obvious way to allow it to continue playing. It's a bit annoying to be honest! I just want to continue listening to my music whilst taking photogrsphs...

 

I can't find anything on the web... Or on here... Can't find anything on the phone... It didn't happen with my iPhone 5...

 

If anybody knows anything or has any idea if this is actually a design feature or just annoying I'd appreciate any advice!

 

Cheers!

 

Kev

 

iphone 6S iOSX 9.0.1

Posted on Sep 25, 2015 2:21 PM

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Q: My iPhone stops playing music when taking photos?!

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  • by Casipai,

    Casipai Casipai Jan 30, 2016 6:17 AM in response to Casipai
    Level 1 (4 points)
    Jan 30, 2016 6:17 AM in response to Casipai

    Alight, since apple support doesn't care and apple itself seems to read only long discussions, I decided to add a new reply every time, I take a picture and my music stops playing. As you might imagine, I tried to take a picture at this moment.

  • by TeugeusCromis,

    TeugeusCromis TeugeusCromis Jan 30, 2016 6:22 AM in response to Casipai
    Level 1 (0 points)
    Jan 30, 2016 6:22 AM in response to Casipai

    It could be because the camera can be opened from the lock screen as well as the control centre. Normally when you open the control centre whilst using the phone, the music is paused, so I imagine this is related to that.

  • by Liese Schwarz,

    Liese Schwarz Liese Schwarz Feb 29, 2016 8:13 AM in response to Chérie Amour
    Level 4 (2,364 points)
    Feb 29, 2016 8:13 AM in response to Chérie Amour

    I have reported this to Apple multiple times, most recently today because it GOT WORSE yesterday -- I was unable to take a picture while on the phone!!! That is just ridiculous; we have had that ability with iPhone since 2007.

     

    Cherie Amour, can you post the links to the reddit threads here in case the apple folks review this topic (I will give the link to the apple guy I've talked to the most often about this)? 

  • by Liese Schwarz,

    Liese Schwarz Liese Schwarz Feb 29, 2016 8:15 AM in response to TeugeusCromis
    Level 4 (2,364 points)
    Feb 29, 2016 8:15 AM in response to TeugeusCromis

    nope. not isolated to opening control centre

  • by Liese Schwarz,

    Liese Schwarz Liese Schwarz Feb 29, 2016 8:16 AM in response to JasmineMoats
    Level 4 (2,364 points)
    Feb 29, 2016 8:16 AM in response to JasmineMoats

    no fix yet, and it's been 2+ months since your post.

  • by Casipai,

    Casipai Casipai Mar 1, 2016 8:12 AM in response to Liese Schwarz
    Level 1 (4 points)
    Mar 1, 2016 8:12 AM in response to Liese Schwarz

    mmeanwhile I'm so frustrated! I don't even use my phone for taking pictures anymore because the experience is horrible. Also I don't understand why apple isn't fixing this bug. Don't the developers use their iPhones?

     

    does anyone know if this bug is fixed in 9.3 beta 4? In beta 3 it wasn't fixed at all but I still hope apple repairs their product with the next update!

  • by Casipai,

    Casipai Casipai Mar 1, 2016 11:56 AM in response to Kjzee
    Level 1 (4 points)
    Mar 1, 2016 11:56 AM in response to Kjzee

    Did you all report the bug to Apple? I mean, it doesn't look like apple cares about this bug. Maybe there are worse bugs, but maybe it’s just no one reported it or didn't report it as much as we should report it. If you didn't report it yet, please report it – all of you! https://bugreport.apple.com/

  • by Liese Schwarz,

    Liese Schwarz Liese Schwarz Mar 1, 2016 12:00 PM in response to Casipai
    Level 4 (2,364 points)
    Mar 1, 2016 12:00 PM in response to Casipai

    Reported it, with great effort and back-and-forth (read the earlier posts in this topic), multiple times. Provided video of the issue. many calls, many emails, many reports sent.

     

    I am wondering if Apple is just planning to fix it for iPhone 7 and have no plans to fix it for 6s. Which would be truly unforgivable.

  • by Casipai,

    Casipai Casipai Mar 1, 2016 12:07 PM in response to Liese Schwarz
    Level 1 (4 points)
    Mar 1, 2016 12:07 PM in response to Liese Schwarz

    Meh, that'd be a very unsatisfactorily situation =/

     

    Maybe my English was too bad: I thought everyone with this issue should report the bug. I can't believe Apple would ignore 174 (the number of people having the same issue, mentioned by the initial post) bug reports for the same

    issue.

  • by Liese Schwarz,

    Liese Schwarz Liese Schwarz Mar 1, 2016 12:15 PM in response to Casipai
    Level 4 (2,364 points)
    Mar 1, 2016 12:15 PM in response to Casipai

    Yes, I agree! If everyone who is having this issue will report it to apple, it could help.

  • by Pixelriffic,

    Pixelriffic Pixelriffic Mar 8, 2016 3:09 PM in response to Liese Schwarz
    Level 1 (8 points)
    Apple Watch
    Mar 8, 2016 3:09 PM in response to Liese Schwarz

    I reported it.  I know a bunch of other folks have too.  Still broken.  Really Apple?  Please fix this.  Very frustrating. 

  • by Casipai,

    Casipai Casipai Mar 8, 2016 3:25 PM in response to Pixelriffic
    Level 1 (4 points)
    Mar 8, 2016 3:25 PM in response to Pixelriffic

    I dont’t know if I’m allowed to post this, but in my bug report there was an answer today, telling me there isn't any new information available for this issue. The person has checked with engineering and the issue is still under investigation, and there is no resolution available yet. THIS is frustrating. I mean, this issue exists since the iPgone 6S’ release! But now I start to repeat myself …

     

    At this point I guess, Liese Schwarz is right:

    Liese Schwarz wrote:

    I am wondering if Apple is just planning to fix it for iPhone 7 and have no plans to fix it for 6s. Which would be truly unforgivable.

  • by alphawav,

    alphawav alphawav Mar 8, 2016 10:30 PM in response to Casipai
    Level 1 (8 points)
    Apple Watch
    Mar 8, 2016 10:30 PM in response to Casipai

    Is this is so ridiculous I mean Tim should be all over this and in the days of Steve Jobs somebody would've got fired over this seriously this is such a ridiculous bug because you can use your phone to take pictures and listen to music at the same time in the messages app but you cannot do it on any other place on ip6s!! Try it!!!! huge bug absolutely an enourmous bug and I would kick somebody's butt over this if I was working at Apple! Get it together i mean dont make people think its a hardware issue Apple!!! And dont allow sloppy code to degrade the brand and get coders lazy over there. Im lol at this everyday its an outrage !!!!  

  • by alphawav,

    alphawav alphawav Mar 8, 2016 10:47 PM in response to Pixelriffic
    Level 1 (8 points)
    Apple Watch
    Mar 8, 2016 10:47 PM in response to Pixelriffic

    Now, you guys all enjoy alphawavs work-around to •somebody• (you know who you are!) @ Apple very lazy coding : 

    while you're listening to music go to messages and take a photo from there !

     

    Hopefully somebody that's closer to Tim and Eddie than me can put this persistent bug right in front of their faces!!

     

    But nobody bother Jon Ivy he's busy with iWatch , plenty busy 

     

    Thanks, Apple, for being so slow and ridiculous and damaging the iPod / iMusic experience .....

  • by Pixelriffic,

    Pixelriffic Pixelriffic Mar 9, 2016 2:09 PM in response to alphawav
    Level 1 (8 points)
    Apple Watch
    Mar 9, 2016 2:09 PM in response to alphawav

    Well I'll be darned.  Sure enough as you said, you can take a photo in imessage, and the audio does not stop.  I also tried the camera in Lightroom mobile, and the audio continues to play.  The disadvantage to either of these is that you don't have the quick launch option as with the native camera. 

     

    This problem came about when they added the "Live" photo option.  I turned it off first thing.  Neither I, nor anyone I know, use this function. 

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