Q: iPhone 6 Plus Car Play no longer works

Guys i went to the VW dealer nearby, they looked at the system, checked the latest firmware version, it was the latest version. They hooked up an other iphone 6S and it worked like a charm, hooked up my iphone6 to check if it worked,and as expected, it didn't work.... VW mechanic went to talk to some other colleagues and he came back telling me that the car and the Discover Pro2 unit worked perfectly fine. The problem is my iphone6 and that is that, consult apple support they told me they must help you on this one, VW done all they can.

it is up to apple support now 100%. I had to nudge them because i didn't hear from them for over 2 weeks. The support guy i got on looked at my case and said, apples corporate engineering are looking into it. Be patient Mr.

AFter 2 days i got an email, with the question if i had an MSExchange account on my iphone and if i had one to delete it, hard reset my iphone6 and try it again..

I emailed him back, telling him that i recently had reset the iphone as a new iphone, that intol them already, so no backup and totally clean of any emailaccount...

i tested it anyway, deleting the msexchange account, but you can already guess it, again it does not work.

So now i am 23 hours of testing down the road, frustration levels reaching boiling point. Apple does not have an answer yet,

Proof is there, Apple does totally not care to solve this case quickly. i asked the support guy if when it cannot be fixed i do get a refund or swap or anything, that COULD be the case but only after Apple has done everything they can to solve it, could take a year the guy said!!

what do you guys think of this? A phone costing 800€  a car that costs 48750€, and a feature they sell and do so much marketing for just does not work... Carplay does not work for me

I Must wait and see, the shear waste of time spent is appalling, Shame on Apple support, selling the most expensive devices yet not making it work

i Hope someone can help me, and if you also have this problem of not getting carplay to work in your car, please let us know here.

Verifying that this worked on 2016 VW GTI as well. CarPlay had "disappeared" spontaneously. Selecting App-Connect and then iPhone brought it back.

I have a 2015 late May VW Passat. Discover Nav Pro not compatible to iPhone 6s due to non agreement of Apple to Car Play at that time so some features work but NOT app connect and Mirrorlink! Annoying!

Hi Fratam,

I was wondering if you ever found a solution to the problem with connecting car play on your iPhone and Pioneer head unit? I am suffering similar problems with one of these and still struggling for a solution.

Cheers,

Dave.

Gah! This is my problem too. I have a Pioneer 8100NEX and I was so thrilled when their firmware update last year allowed CarPlay to work. The Bluetooth connection was always pretty fussy, but I could usually get it to behave. Then after the last iPhone update (9.2.1), Bluetooth in CarPlay stopped working completely. When I plug in the USB so my phone can communicate with the head unit, I lose the BT connection and cannot get it back, no matter what I do. I've tried all sorts of things on my side--cold boot on the phone, fiddling with the settings on the head unit, attempting to reinstall the firmware update, and nothing.

ok here we go, UPDATE! THE SOLUTION

Tested 2 other iphones, a 5 and another 6, both work instantly! Carplay booted up immediately, no waiting no extra fiddling around with bluetooth on or off.

Made a picture of both iPhones working with the Discover Pro2.

Called Apple Support in stead of waiting it out for them to call me, Senior advisor, told me, dear sir, you've done everything you possibly could to fix the issue, it still does not work, so we narrowed it down to most possibly a hardware issue with your particular iPhone6, we are sorry for the inconvenience and therefore we grant you a swap at one of our Retail Stores in the Netherlands.

Hopefully this ends my case of an iPhone6 not working with carplay on a VW Discover pro2 unit.

if any of you want to know the steps to take to get this swap, be a DIE HARD and do not take NO for an answer. Do not consult VW, but consult APPLE support for a fix and do not wait for IOS updates in this case, logically hardware issues cannot be solved this way

#backwardcompatibility Phones and operating systems are WAY ahead development cyclewise.

SOLUTION CONFIRMED!!!!!

Apple swapped my iPhone6 today for a new iPhone6.

Connected it to the Discovery Pro2 system USB1 and ot works now.

i use carplay for playing podcasts like A state of Trance and Hardwell On Air & Jordy Dazz

The sound quality via Carplay is amazing.

So end good all good.

for any of you struggling with an iPhone that does not want to connect to Carplay, do not hesitate and SWAP your iPhone immediately.

Do the Apps connect Via the USB? What age is you VW? I have been reliably told that the VW Passat early - mid May 2015 cannot be made compatible To apps but DOES Bluetooth and CarNet?

Yes sad but true, they are working on a bluetooth connection still but the automotive industry is way slower than modern smartphone developers, VW especially, their CarNet app is buggy and slow as well. After market car audio devices are also way ahead of Carplay solutions. They have the advantage of not working with the roadmap of an official production car. Personally i find it strange that these days you still cannot buy a car that is configureable with your type of smartphone dock or iPad or Tablet dock, so that the ipad or smartphone becomes your cardisplay, car manufacturers would only need to provide a built-in universal amplifier. I think it has to do with the extra profit they would lose if this was the case. Car manufacturers Audio units are insanely expensive compared to the actual cost of the hardware...

Thank God I stumbled upon this thanks for the heads up I really appreciate it ! I just had my unit installed yesterday omg I love it well worth the 800 bucks. Now if iPhone would use google maps app I'd me much more happier. iTunes maps Omg takes me somewhere else every tin I use it. I am a traveler because I am a homecare nurse and use Google maps a lot wished Apple would reconsider using google maps or for Godsake FIX the iTunes maps so I don't wind up in BFE trying to find the correct way to get to my destination!  Any advice on this issue would certainly be appreciated Thank you . 

Update to solution above, if unit does not connect, factory reset the iPhone and hold the powerbutton of the Discover Pro2 for more than 10 seconds, after both have rebooted, reconnect, if that does not work, reset the factory setting of Appconnect on the Discover Pro2, and reconnect. Took me some fiddling and tries, but now it seems to be stable.

Once more - there is no app connect possible on Discover Pro 2 if factory installed mid May bought 2015. The hardware and software are NOT COMPATIBLE with iPhone 6s / apple software UNTIL 5 weeks after this date but the sales reps at VW said nothing about this or VE as no-one appeared to know! Mirrorlink does not work either. Carnet does at a push but you have to keep finding Hotspot Then Client after that! Confused with latest iPod too on Bluetooth for phone / music! Gracenote software is rubbish to link to iOS Apple. NO SOLUTION possible unless you pay a fortune for a rebuild?!

Have been testing it out for a few days now, Carplay and the iPhone6 is not really stable, sometimes the connection is suddenly lost, sometimes you need to reconnect a few times. But when it works, the audio quality via lightning cable is awesome, much better than via Bluetooth.

CArplay? Yes it's worth it, but apple please fix these bugs!!

DDoing the same to me   yes it is a nice console want to activate Sirusxm but cannot locate the ID number they say it is on the back of the console **** the console has already been installed, anybody know where else to locate the ID number to activate Sirusxm ? Possibly the manual?

My iPhone 6s has never worked with Carplay on my 2016 Chevy Malibu. Swapped it out at Apple Store for brand new 6s; still doesn't work. My wife's iPhone 6 works perfectly with Carplay on my car. Waiting on Apple....