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All replies
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Helpful answers
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Mar 1, 2016 6:00 PM in response to ann-lynnetteby jason269,★HelpfulHello, ann-lynnette.
Thank you for visiting Apple Support Communities.
It sounds like you upgraded your iCloud storage and no longer need this extra space. If this is the case, please go through the information in the article below to downgrade your iCloud storage.
iCloud storage upgrades and downgrades
Cheers
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Mar 1, 2016 6:08 PM in response to jason269by ann-lynnette,hi Jason269, no i am afraid thats not it, i paid i tunes for i cloud to let me access all my music on my other devises, but it wont let me access the songs i need as they where not bought through i tunes. its a yearly account, i have stopped the renewel now i need i clouds to let me use all my music on my devices. but thank you so much for help
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Mar 2, 2016 6:06 AM in response to ann-lynnetteby jason269,ann-lynnette,
Thank you for the follow-up. I am still not exactly sure what issue you are experiencing, but does it sounds like it possibly relates to iTunes Match. I think the best option to further assist you with this issue would be to reach out to us via phone.
Contact Apple for support and service
Cheers
