hanzanz21

Q: macbook air keeps shutting down with error message

My macbook air that i got in august of 2014 is having issues. It randomly restarts and then an error message pops up that says "your computer has restarted due to an error". It will do this many times over and over within seconds or minutes of each occurrence. I don't know what is wrong with my computer or how to get this to stop.

I have tried restarting my computer and shutting it down, but this doesn't work. I have deleted/ uninstalled all programs that i installed, this also didn't work.

MacBook Air

Posted on Feb 29, 2016 6:01 PM

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Q: macbook air keeps shutting down with error message

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  • Helpful answers

  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Feb 29, 2016 7:48 PM in response to hanzanz21
    Level 10 (207,963 points)
    Applications
    Feb 29, 2016 7:48 PM in response to hanzanz21

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Please launch the Console application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

  • by OGELTHORPE,Apple recommended

    OGELTHORPE OGELTHORPE Mar 1, 2016 3:42 AM in response to hanzanz21
    Level 9 (52,313 points)
    Mac OS X
    Mar 1, 2016 3:42 AM in response to hanzanz21

    Check to see if your MBP had a kernel panic.  If so use these instructions to log and post it:

     

    https://support.apple.com/en-us/HT201753

     

    Download and post an Etrecheck report:

     

    http://www.etresoft.com/etrecheck

     

    Ciao.

  • by hanzanz21,

    hanzanz21 hanzanz21 Mar 1, 2016 12:33 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 1, 2016 12:33 PM in response to Linc Davis

    Thu Feb 25 20:13:30 2016

     

     

    *** Panic Report ***

    panic(cpu 3 caller 0xffffff80019d155a): Kernel trap at 0xffffff8001985c53, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000030, CR3: 0x0000000004afa000, CR4: 0x00000000001627e0

    RAX: 0x0000000000000030, RBX: 0xffffff8006259040, RCX: 0x0000000000000030, RDX: 0x0000000000000000

    RSP: 0xffffff8094e2b740, RBP: 0xffffff8094e2b770, RSI: 0x000000003b9ac9ff, RDI: 0xffffff80055cb218

    R8:  0x0000000000020000, R9:  0xffffff8014029800, R10: 0xffffff8006245400, R11: 0x0000000000000020

    R12: 0x00000000000e6431, R13: 0xffffff8005158000, R14: 0xffffff80055cb218, R15: 0xffffff7f80000000

    RFL: 0x0000000000010207, RIP: 0xffffff8001985c53, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 1

     

     

    Backtrace (CPU 3), Frame : Return Address

    0xffffff8094e2b3d0 : 0xffffff80018de792

    0xffffff8094e2b450 : 0xffffff80019d155a

    0xffffff8094e2b630 : 0xffffff80019ef233

    0xffffff8094e2b650 : 0xffffff8001985c53

    0xffffff8094e2b770 : 0xffffff8001988278

    0xffffff8094e2b790 : 0xffffff80019883f7

    0xffffff8094e2b7e0 : 0xffffff8001989afb

    0xffffff8094e2b830 : 0xffffff800197d228

    0xffffff8094e2bbc0 : 0xffffff8001dda7c3

    0xffffff8094e2bc00 : 0xffffff8001af1f88

    0xffffff8094e2bc90 : 0xffffff8001ae20ea

    0xffffff8094e2bce0 : 0xffffff7f836e5adb

    0xffffff8094e2bd30 : 0xffffff7f8204fde2

    0xffffff8094e2bd80 : 0xffffff7f82e249a0

    0xffffff8094e2bde0 : 0xffffff7f82e2d6db

    0xffffff8094e2be20 : 0xffffff7f82dfbb9c

    0xffffff8094e2be50 : 0xffffff7f8425e1a0

    0xffffff8094e2be80 : 0xffffff7f8425d622

    0xffffff8094e2bed0 : 0xffffff7f8425cd00

    0xffffff8094e2bf20 : 0xffffff7f8425f221

    0xffffff8094e2bf40 : 0xffffff8001eb40f1

    0xffffff8094e2bf80 : 0xffffff8001eb41e6

    0xffffff8094e2bfb0 : 0xffffff80019cbf77

          Kernel Extensions in backtrace:

             com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xff ffff7f8204c000->0xffffff7f82072fff

             com.apple.iokit.IOAHCIFamily(2.8.1)[C454BAFD-9F6C-3609-8A5E-B2F8624F90F5]@0xfff fff7f82df7000->0xffffff7f82e11fff

             com.apple.driver.AppleAHCIPort(3.1.8)[4458E357-D383-39FC-891F-9119EF99AC3A]@0xf fffff7f84255000->0xffffff7f84272fff

                dependency: com.apple.iokit.IOAHCIFamily(2.8.1)[C454BAFD-9F6C-3609-8A5E-B2F8624F90F5]@0xfff fff7f82df7000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A]@0xffffff 7f8212c000

             com.apple.iokit.IOAHCIBlockStorage(2.8.5)[5A520C4B-49F9-39B2-9A25-CCC2C33B20FB] @0xffffff7f82e22000->0xffffff7f82e3dfff

                dependency: com.apple.iokit.IOAHCIFamily(2.8.1)[C454BAFD-9F6C-3609-8A5E-B2F8624F90F5]@0xfff fff7f82df7000

                dependency: com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xff ffff7f8204c000

             com.apple.driver.CoreStorage(517.20.1)[2BAC143D-90FF-31D9-9D7B-C5EA1F559E42]@0x ffffff7f83699000->0xffffff7f83773fff

                dependency: com.apple.iokit.IOStorageFamily(2.1)[956BA336-5C0A-37E9-B395-538D1BD95AC0]@0xff ffff7f8204c000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    15C50

     

     

    Kernel version:

    Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64

    Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

    Kernel slide:     0x0000000001600000

    Kernel text base: 0xffffff8001800000

    __HIB  text base: 0xffffff8001700000

    System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)

     

     

    System uptime in nanoseconds: 285836779828

    last loaded kext at 6727692174: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f83875000, size 32768)

    last unloaded kext at 206740635227: com.apple.driver.AppleIntelLpssI2C 2.0.59 (addr 0xffffff7f83c5f000, size 36864)

    loaded kexts:

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AGPM 110.20.21

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleHDA 272.51.3

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleIntelHD5000Graphics 10.1.2

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleCameraInterface 5.41.0

    com.apple.driver.AppleIntelFramebufferAzul 10.1.2

    com.apple.driver.AppleSMCLMU 208

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

    com.apple.driver.AppleBacklight 170.8.3

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.driver.AppleTopCaseHIDEventDriver 86

    com.apple.iokit.IOAHCIBlockStorage 2.8.5

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.AirPort.Brcm4360 1020.17.1a1

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.51.3

    com.apple.kext.OSvKernDSPLib 525

    com.apple.driver.CoreCaptureResponder 1

    com.apple.iokit.IOSurface 108.0.1

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.AppleGraphicsDeviceControl 3.12.6

    com.apple.iokit.IOAcceleratorFamily2 203.14

    com.apple.driver.AppleHDAController 272.51.3

    com.apple.iokit.IOHDAFamily 272.51.3

    com.apple.iokit.IOAudioFamily 204.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

    com.apple.iokit.IOBluetoothFamily 4.4.3f4

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.CoreStorage 517.20.1

    com.apple.driver.AppleMultitouchDriver 304.10

    com.apple.driver.AppleHIDTransport 5

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.AppleHSSPIHIDDriver 41.7

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 5.1.0

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.corecapture 1.0.4

    com.apple.driver.AppleHSSPISupport 41.7

    com.apple.driver.AppleIntelLpssSpiController 2.0.59

    com.apple.driver.AppleIntelLpssDmac 2.0.59

    com.apple.driver.AppleIntelLpssGspi 2.0.59

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417.1

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

     

     

    System Profile:

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

    Bluetooth: Version 4.4.3f4 16616, 3 services, 19 devices, 1 incoming serial ports

    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

    USB Device: USB 3.0 Bus

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

    Model: MacBookAir6,2, BootROM MBA61.0099.B21, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.13f15

    Network Service: Wi-Fi, AirPort, en0

    Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

  • by Linc Davis,

    Linc Davis Linc Davis Mar 1, 2016 12:53 PM in response to hanzanz21
    Level 10 (207,963 points)
    Applications
    Mar 1, 2016 12:53 PM in response to hanzanz21

    The panics are caused by a hardware fault, possibly a failing SSD.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keeping your confidential data secure during hardware repair

    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.

  • by dcb777,

    dcb777 dcb777 Mar 16, 2016 6:03 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 16, 2016 6:03 PM in response to Linc Davis

    Anonymous UUID:       81D255E9-88BF-239C-FBA7-F5CA09C2934F

     

     

    Wed Mar 16 21:01:00 2016

     

     

    *** Panic Report ***

    panic(cpu 2 caller 0xffffff8007616df2): Kernel trap at 0x00000000000876a6, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x00000000000876a6, CR3: 0x000000012f0f1055, CR4: 0x00000000001627e0

    RAX: 0xffffff801ef8a000, RBX: 0xffffff80145bd000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

    RSP: 0xffffff80a10abb78, RBP: 0xffffff80a10abbc0, RSI: 0x0000000000000002, RDI: 0xffffff80263cdc00

    R8:  0x00000000000002b0, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff8021389960

    R12: 0xffffff8007d12f48, R13: 0xffffff8007c29750, R14: 0xffffff80263cdc00, R15: 0xffffff8028229880

    RFL: 0x0000000000010282, RIP: 0x00000000000876a6, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x00000000000876a6, Error code: 0x0000000000000010, Fault CPU: 0x2

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80a10ab820 : 0xffffff800752ad21

    0xffffff80a10ab8a0 : 0xffffff8007616df2

    0xffffff80a10aba60 : 0xffffff8007633ca3

    0xffffff80a10aba80 : 0x876a6

    0xffffff80a10abbc0 : 0xffffff7f8951ca68

    0xffffff80a10abc00 : 0xffffff7f8952bb95

    0xffffff80a10abc30 : 0xffffff7f8951d479

    0xffffff80a10abc50 : 0xffffff7f895826a8

    0xffffff80a10abc70 : 0xffffff7f8951d2dc

    0xffffff80a10abca0 : 0xffffff7f8952b6a1

    0xffffff80a10abd00 : 0xffffff8007ab6631

    0xffffff80a10abd50 : 0xffffff8007afde62

    0xffffff80a10abdc0 : 0xffffff80075e17de

    0xffffff80a10abe10 : 0xffffff800752ef8c

    0xffffff80a10abe40 : 0xffffff80075139f3

    0xffffff80a10abe90 : 0xffffff800752429d

    0xffffff80a10abf10 : 0xffffff800760231a

    0xffffff80a10abfb0 : 0xffffff80076344c6

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f89501000->0xffffff7f8956ffff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f87d24000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f885fd000

             com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[193BB947-B51B-3D53-817C-34CEE 56B9E0E]@0xffffff7f8957e000->0xffffff7f895ddfff

                dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f884d5000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f87d24000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f885fd000

                dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f89501000

     

     

    BSD process name corresponding to current thread: com.apple.WebKit

     

     

    Mac OS version:

    14F1605

     

     

    Kernel version:

    Darwin Kernel Version 14.5.0: Tue Sep  1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Kernel slide:     0x0000000007200000

    Kernel text base: 0xffffff8007400000

    __HIB  text base: 0xffffff8007300000

    System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)

     

     

    System uptime in nanoseconds: 188541995935

    last loaded kext at 5827034888: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f89152000, size 32768)

    last unloaded kext at 111319397289: com.apple.driver.AppleIntelLpssI2C 2.0.57 (addr 0xffffff7f894de000, size 36864)

    loaded kexts:

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.filesystems.autofs 3.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

    com.apple.driver.AppleHDA 272.18.3

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleIntelHD5000Graphics 10.0.6

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleCameraInterface 5.36.0

    com.apple.driver.AppleIntelFramebufferAzul 10.0.6

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleUSBCardReader 3.5.5

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.AppleTopCaseHIDEventDriver 67

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IOSurface 97.4

    com.apple.AppleGraphicsDeviceControl 3.10.25

    com.apple.iokit.IOAcceleratorFamily2 156.16

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.iokit.IOBluetoothFamily 4.3.6f3

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOUSBMassStorageClass 3.7.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.driver.AppleHSSPIHIDDriver 41.3

    com.apple.driver.AppleMultitouchDriver 264.6

    com.apple.driver.CoreStorage 471.30.1

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.AppleHSSPISupport 41.3

    com.apple.driver.AppleIntelLpssSpiController 2.0.57

    com.apple.driver.AppleIntelLpssDmac 2.0.57

    com.apple.driver.AppleIntelLpssGspi 2.0.57

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 398

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    Model: MacBookAir6,2, BootROM MBA61.0099.B20, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.13f15

    Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

    USB Device: Internal Memory Card Reader

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Mar 17, 2016 3:25 AM in response to dcb777
    Level 9 (52,313 points)
    Mac OS X
    Mar 17, 2016 3:25 AM in response to dcb777

    Make an appointment at an Apple store genius bar and have the MBP tested.  I suspect that you have the misfortune of having a model identifier 6.2 MBP that is having GPU problems. There was a logic board replacement program on these models but that has expired.

     

    To solve this problem, you can have the logic board replaced at your expense. As a temporary measure you can download and install this application:

     

    https://gfx.io/

     

    This will allow you to disengage the discrete GPU and run the MBP using only the integrated one. This will result in a degradation of graphic performance.

     

    Ciao.

  • by dcb777,

    dcb777 dcb777 Mar 17, 2016 6:45 PM in response to OGELTHORPE
    Level 1 (0 points)
    Mar 17, 2016 6:45 PM in response to OGELTHORPE

    nope, sorry it was caused by a bug in OS X. I upgrade to the current version ("El Capitan") instead of Yosemite 10.10.5 and after 24 hours all seems well and corrected!

  • by CycleMom,

    CycleMom CycleMom Jun 13, 2016 2:32 AM in response to Linc Davis
    Level 1 (4 points)
    Jun 13, 2016 2:32 AM in response to Linc Davis

    Sun Jun 12 17:59:48 2016

     

     

    *** Panic Report ***

    panic(cpu 3 caller 0xffffff800171f5a4): "zalloc: zone map exhausted while allocating from zone buf.8192, likely due to memory leak in zone kalloc.512 (1299423232 total bytes, 2535523 elements allocated)"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/osfmk/kern /zalloc.c:2628

    Backtrace (CPU 3), Frame : Return Address

    0xffffff809be8a270 : 0xffffff80016dab12

    0xffffff809be8a2f0 : 0xffffff800171f5a4

    0xffffff809be8a420 : 0xffffff80018e3a41

    0xffffff809be8a450 : 0xffffff80018e2109

    0xffffff809be8a4a0 : 0xffffff80018e1c13

    0xffffff809be8a570 : 0xffffff80018e3230

    0xffffff809be8a5d0 : 0xffffff8001af3a4b

    0xffffff809be8a640 : 0xffffff8001b4917b

    0xffffff809be8a6e0 : 0xffffff8001b43bc5

    0xffffff809be8a7f0 : 0xffffff8001b3cc87

    0xffffff809be8a8b0 : 0xffffff8001b3c5c8

    0xffffff809be8a970 : 0xffffff800191cd66

    0xffffff809be8aa90 : 0xffffff80019453d9

    0xffffff809be8ab50 : 0xffffff8001941476

    0xffffff809be8ad40 : 0xffffff8001b32c09

    0xffffff809be8ad70 : 0xffffff8001b3c3f4

    0xffffff809be8ae30 : 0xffffff800191cd66

    0xffffff809be8af50 : 0xffffff800192a5b7

    0xffffff809be8afa0 : 0xffffff80019256b2

    0xffffff809be8b020 : 0xffffff800190040f

    0xffffff809be8b450 : 0xffffff8001b779c4

    0xffffff809be8b4b0 : 0xffffff8001b15bc8

    0xffffff809be8bbd0 : 0xffffff800192723e

    0xffffff809be8bc60 : 0xffffff80019165c4

    0xffffff809be8bd70 : 0xffffff800190cc40

    0xffffff809be8bf60 : 0xffffff8001c286a1

    0xffffff809be8bfb0 : 0xffffff80017ecc66

     

     

    BSD process name corresponding to current thread: mds

     

     

    Mac OS version:

    15F34

     

     

    Kernel version:

    Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64

    Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

    Kernel slide:     0x0000000001400000

    Kernel text base: 0xffffff8001600000

    __HIB  text base: 0xffffff8001500000

    System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)

     

     

    System uptime in nanoseconds: 103631296273081

    Zone Name              Cur Size  Free Size

    vm objects             18857760    1018560

    vm object hash entri    2904000     189680

    VM map entries          9601520    5693760

    pv_list                28434432       8832

    vm pages               64294272      44864

    kalloc.16               1104768      22272

    kalloc.32               1802304     142912

    kalloc.48               5362560      54144

    kalloc.64               5277888     133696

    kalloc.80               1492000     161360

    kalloc.96               1501056      49440

    kalloc.128              4284416     280448

    kalloc.160              1088320     124160

    kalloc.256              9728000     328704

    kalloc.288             20591136     118944

    kalloc.512           1299423232    1235456

    kalloc.1024             5459968    1225728

    kalloc.2048             2732032     192512

    kalloc.4096             3559424       4096

    kalloc.8192             2818048       8192

    mem_obj_control         1169280      83552

    sched groups            1062720      62208

    ipc ports               5756480     204320

    threads                 1957568     390112

    x86 fpsave state        1330368     326144

    uthreads                1148000     266992

    vnodes                 15977280       2880

    namecache               5809920       3840

    HFS node               21257352     349320

    HFS fork                5591040     204288

    cluster_write           1672264     427304

    buf.4096                1339392          0

    buf.8192               79355904          0

    ubc_info zone           3734720     136752

    vnode pager structur    1696000      60560

    compressor_pager        1990656     267776

    compressor_segment     18481152    4460544

    Kernel Stacks           3227648

    PageTables            153288704

    Kalloc.Large           59489230

     

     

    Backtrace suspected of leaking: (outstanding bytes: 181760)

    0xffffff800171f9df

    0xffffff80016c1df7

    0xffffff80016c26ef

    0xffffff80016df73e

    0xffffff8001cdaa61

    0xffffff8001c8d919

    0xffffff8001ca5048

    0xffffff8001c97ca9

    0xffffff8001ca3502

    0xffffff8001c9e734

    0xffffff8001c9a496

    0xffffff8001ca7d22

    0xffffff8001ca6f08

    0xffffff8001c99bfd

    0xffffff8001ca79c0

     

     

    last loaded kext at 103465575751187: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f8430c000, size 32768)

    last unloaded kext at 102418893796599: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f841d8000, size 28672)

    loaded kexts:

    com.apple.iokit.AppleBCM5701Ethernet 10.2.0

    com.apple.filesystems.smbfs 3.0.1

    com.apple.filesystems.afpfs 11.0

    com.apple.nke.asp-tcp 8.0.0

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AGPM 110.22.0

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleGraphicsDevicePolicy 3.12.7

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleHDA 274.9

    com.apple.driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleIntelBDWGraphics 10.1.4

    com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleBacklight 170.8.9

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

    com.apple.driver.AppleCameraInterface 5.46.0

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.4

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.driver.AppleTopCaseHIDEventDriver 86

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.iokit.IOAHCIBlockStorage 2.8.5

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.AirPort.Brcm4360 1040.1.1a6

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 163

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleXsanScheme 3

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.usb.cdc 5.0.0

    com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.security.SecureRemotePassword 1.0

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 274.9

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSurface 108.2.1

    com.apple.driver.AppleGraphicsControl 3.12.8

    com.apple.driver.CoreCaptureResponder 1

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

    com.apple.iokit.IOBluetoothFamily 4.4.5f3

    com.apple.driver.AppleHDAController 274.9

    com.apple.iokit.IOHDAFamily 274.9

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.AppleGraphicsDeviceControl 3.12.8

    com.apple.iokit.IOAcceleratorFamily2 205.10

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.driver.usb.networking 5.0.0

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.AppleMultitouchDriver 304.12

    com.apple.driver.AppleHIDTransport 5

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.AppleHSSPIHIDDriver 43

    com.apple.driver.CoreStorage 517.50.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 6.0.2

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.corecapture 1.0.4

    com.apple.driver.AppleHSSPISupport 43

    com.apple.driver.AppleIntelLpssSpiController 2.0.60

    com.apple.driver.AppleIntelLpssDmac 2.0.60

    com.apple.driver.AppleIntelLpssGspi 2.0.60

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417.4

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0