Q: storage issues iphone 6

I just had this issue and spent an hour with two Apple techies on Thursday who came to the conclusion i had a software problem and my phone had to be wiped. My 6 (16gb) was telling me storage was full. As i took pictures it was telling me i couldnt store them as i had no space. As i deleted images it was like the device was sucking up the storage. I also couldnt back it up on my laptop as i got the same warning, it backed up to the second step and stopped . I have no music or films only 700 odd photos and a few apps but its worth looking to see if your previous phone is backed up on it to as my 4 was so that was taking up space. Apple told me it was a software issue and to back the phone up (which i couldn't on laptop or iCloud) and wipe it clean. If i was to restore it from the back up i may restore the problem. This would have been a major issue for me as i would have lost all i had on it.  Dont know why i did it but i took my sim out of my phone and plugged the phone into my laptop and hey presto it backed up and free'd up the space. It now says i have 9gb free and 3 used. Before it said i had used the full 12gb. Had another appointment with Apple yesterday and no one could understand why the back up worked without sim but were happy, like me that it did.  

Hi Joe!

Thank you for the suggestions. I'm having the same issue with my iPhone 6. When I saw the issue and couldn't take photos due to lack of storage, I deleted an app that was using a bit of storage, cleared out my photos, and reduced the number of songs by about half, even though I only have a few albums stored.

I updated my software with my phone in restore mode, as you explained. I didn't get any errors, and everything updated. (Still at iOS 8.3.) But the storage on my phone is still having an issue. It says I have 1.8 GB left, though I'm not using nearly the amount it's specifying. After the update, my available amount actually went down (only by 0.1 GB, but still).

Any other thoughts?

Thanks!
Kristen

1. http://

I've done everything suggested, phone is still full, I have no music on it 8 apps and 7 photos. THAT IS IT and the memory is full. Very irritated and read to take this phone back and beg for the 5s back.

My 5c is doing this too. Ive only used about 1gb and it says I've used 5gb.. No idea what to do.

HI Joe

I have an iPhone6 16gb with the same kind of problem. The only way to solve the problem is to recover the iPhone. However, it will stand for only a couple of weeks, than the problem happens again. in that way, I am always with the problem. Do you have any other idea of what can be done to solve the problem?

thanks.

I have been getting the same message and been deleting photos and other stuff (voice mails take up space). I went to my Camera and checked my Albums in case I missed something. There is a Album called "Deleted photos" and I had over 800 photos still on my phone which I thought were gone! Well I deleted them and my memory now shows 5 gigs FREE! Hope this helps anyone with the problem.

My 6 plus has the same problem. It was allways full. It had only 70mb amd I Restored has Joe recomended. After cleaning lots pf my whatsapp AND restoring the memory went to 7,2GB...but after 1 hour anda not downloading anything, nor taking pictures, the memory wentto 6,3GB. It's flutuating!!! Why???

I am having the exact same problem. it says my storage is totally full but only yesterday i had around 6GB free and i havent downloaded ANYTHING since that time. So strange and upsetting really. I tried resetting all settings as proposed in a different website but nothing.

When we remove whatsapp everythings back to normal