rzgman99

Q: how do I see when I added a gift card

I would like to be able to see when gift cards were added to my account and subsequently purchases subtracted from that balance.

Posted on Mar 2, 2016 7:45 AM

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Q: how do I see when I added a gift card

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  • by Phil0124,

    Phil0124 Phil0124 Mar 2, 2016 7:51 AM in response to rzgman99
    Level 7 (27,397 points)
    iPhone
    Mar 2, 2016 7:51 AM in response to rzgman99

    Depending on what device you are wanting to do this, the instructions will vary.

     

    Your Balance can be found on the top right corner of the iTunes Window or in the Account icon menu on a computer.

    Balance

     

    Or at the bottom of one of the content tabs in the iTunes or App Store Apps on iOS devices.

    iOS Balance

     

     

    See your iTunes credit balance - Apple Support

  • by rzgman99,

    rzgman99 rzgman99 Mar 2, 2016 8:22 AM in response to Phil0124
    Level 1 (0 points)
    Mar 2, 2016 8:22 AM in response to Phil0124

    Than you for the response, however it does not address either of my concerns.  I wanted to know when a gift card was added and when purchases were credited against the balance.  In the account info page from iTunes I can see purchases, and the totals, but not when gift cards were added, (or when the balance ran out and started charging my credit card).

  • by Phil0124,

    Phil0124 Phil0124 Mar 2, 2016 8:53 AM in response to rzgman99
    Level 7 (27,397 points)
    iPhone
    Mar 2, 2016 8:53 AM in response to rzgman99

    Every time a purchase is made, you should be getting an E-Mail with the receipt to the associated E-Mail address for the Apple ID. This has all the info, of what, when, for how much, and to what it was billed; of that purchase.

    applereceipt.png

     

     

    Are you not getting these E-Mails?  

     

    Beyond that, no you do not get notice when the gift card balance has been consumed nor when you have redeemed a card since assumedly you yourself are redeeming the card and know that you are doing so.

  • by rzgman99,

    rzgman99 rzgman99 Mar 2, 2016 9:07 AM in response to Phil0124
    Level 1 (0 points)
    Mar 2, 2016 9:07 AM in response to Phil0124

    I do get the emails and can see that same info from my account. However, when looking at the summary page of account information I can see when purchases were made, but not when gift cards were credited. I can look through each receipt to find when the gift cards ran out, but think there should be a summary somewhere, or a running total on the summary page.

  • by Phil0124,

    Phil0124 Phil0124 Mar 2, 2016 9:27 AM in response to rzgman99
    Level 7 (27,397 points)
    iPhone
    Mar 2, 2016 9:27 AM in response to rzgman99

    There is no option for being notified when a card runs out. If you can already see your Balance, and get the E-Mails you should be well aware of when that is about to happen.

     

    Other than that, you can give Apple feedback if you want such a feature.

     

    http://www.apple.com/feedback/itunesapp.html

  • by rzgman99,

    rzgman99 rzgman99 Mar 2, 2016 9:56 AM in response to Phil0124
    Level 1 (0 points)
    Mar 2, 2016 9:56 AM in response to Phil0124

    This is true, but in real time. Not so helpful when doing a historical analysis. And still no place to see when a card was added, nor what the balance was at the time it was added... I will certainly address it with apple feedback.  Thank you.