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Mar 2, 2016 8:19 AM in response to calsequestrinby lllaass,See my first reply on page 1 in this discussion.
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Mar 2, 2016 8:57 AM in response to lllaassby calsequestrin,I downloaded all the programs but it doesn't work since my laptop can't detect my ipod so there's no ios device beig detected
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Mar 2, 2016 9:39 AM in response to calsequestrinby lllaass,Then it seem you have a hardware problem and the Apple Genius Bar is in order.