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Q: Water was spilt onto the keyboard of a Macbook Air 13 (2015).

after wiping the keyboard clean the Macbook was left to dry in a warm room for twenty hours . When I started the Macbook the normal screen appeared however, the touch pad and keyboard did not function. After a while an instruction appeared on the screen to put the Macbook in recovery OS mode. It is in recovery OS mode now and there is an image on the screen of a portable touch pad. The keyboard and in-situ touch pad are not responding. Can anyone advise what I can do to recover use of the Macbook? 

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Mar 2, 2016 8:25 AM

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Q: Water was spilt onto the keyboard of a Macbook Air 13 (2015).

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  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Mar 2, 2016 10:07 AM in response to t c a
    Level 9 (52,108 points)
    Mac OS X
    Mar 2, 2016 10:07 AM in response to t c a

    Bring the MBA to an Apple store or an Authorized Apple Service Provider.  Your MBA has a hardware problem, which has to be evaluated.  The repair costs may be substantial since MBAs and water do not mix.

     

    Ciao.