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Helpful answers
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Mar 2, 2016 8:05 AM in response to bgf76by gail from maine,Sorry, but not sure what you actual question is? Can you state the specific question that you have?
Cheers,
GB
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Mar 2, 2016 8:14 AM in response to bgf76by bgf76,1. I have lost the user and password to the parent control. What to do?
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Mar 2, 2016 8:19 AM in response to bgf76by gail from maine,Here is an Apple Support article with steps for resetting a User Account password:
Change or reset the password of an OS X user account - Apple Support
Cheers,
GB
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Mar 2, 2016 8:31 AM in response to bgf76by bgf76,So this does not function. When clicking on the lock, Im asked for the user and password again, and it doesn't work. Even if I put in the same as Apple-ID and password, isn't possible.
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Mar 2, 2016 8:36 AM in response to bgf76by bgf76,Another probleme with my google account, for logging in to my gmail. I have connected my gmail to the mail-logo in the dock. there Im asked to log on several times every ten minutes, a put in the password, but then i get the message, Not able to login, and the account stays locked, even thou if I log in through the internet browser, i can connect with the same password. I dont get this
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Mar 2, 2016 8:41 AM in response to bgf76by Linc Davis,If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive. Otherwise, see below.
Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page, under the heading "If you forget your password."
Start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.