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Helpful answers
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Mar 2, 2016 8:53 AM in response to Faxri99by alex_h1,Hello Faxri99,
Thanks for using Apple Support Communities.
I see that your keyboard works in OS X Recovery, but not when booted to normal OS X. Since we know the keyboard works, I'd like you to get started by booting your computer in safe mode.
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Choose Apple menu > Shut Down.
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After your Mac shuts down, wait 10 seconds, then press the power button.
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Immediately after you hear the startup tone, hold down the Shift key.
You should press the Shift key as soon as possible after you hear the startup tone, but not before.
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Release the Shift key when you see the gray Apple logo and progress indicator.
To leave safe mode, restart your Mac again, but don’t hold down any keys during startup.
OS X El Capitan: Start up in safe mode
Take care,
Alex H. -
