-
All replies
-
Helpful answers
-
Feb 17, 2016 5:01 AM in response to Joey C.by Jacquilyne,Thank you - the unread mail message was driving me crazy!
-
Feb 18, 2016 12:25 PM in response to Joey C.by HarveyPotter,Excellent Joey C. thank you - this worked.
-
Feb 23, 2016 7:54 AM in response to jsiddoby bgelf,Thanks jsiddo this worked for me on my 5S running iOS9.2.1
-
-
Feb 29, 2016 1:24 PM in response to Mika Inkinenby nkirklan,Hi,
I had this issue, I just went into my inbox and marked all emails as unread, then marked them all as read...phantom email gone.
Regards,
Nick
-
Mar 2, 2016 10:36 AM in response to Dannybillby PSH1970,Yes this also worked for me!
1. In settings turn off the offending mail account
2. Power down phone (I did this with holding down power and the home button to reset the phone - you don't lose anything like music etc)
3. Turn phone back on
4. Turn the email account back on in settings
This DID cause my phone to re-read the messages and the count is corrected. Previously, I have had "Junk Mail" of 2 and it was like that for months. Now I have no number showing. At last!!
-
-
Mar 18, 2016 6:17 AM in response to Mika Inkinenby Subsoul13,MY problem was a little more stubborn. I had to disable mail sync temporarily and reboot the phone. If I just turned mail sync off and back on it still showed one unread phantom message. Once I rebooted and then turned mail sync back on the phone redownloaded all the emails and didn't show the one unread anymore. This is under mail and accounts, go to the account and then switch mail off. This will remove all the emails from the account but when switched back on will redownload them.
-
Mar 20, 2016 5:34 PM in response to Joey C.by onesickteacher,Brilliant, worked straight up. Thanks Joey C!
-
Mar 21, 2016 4:04 AM in response to Joey C.by squdgee,Worked on my iphone 6 too. This problem has happened to both my regular and junk mail folders at different times.
It's annoying, but this is a simple solution that has worked for me.
-
Apr 19, 2016 3:45 AM in response to Joey C.by saggycat,Thank you Joey it has worked for me and saved my sanity and another 2 friends as well
-
Apr 19, 2016 8:19 AM in response to Joey C.by pattifromnewport news,OMG! Thank you SO much, Joey! You are the BOMB! This has been driving me crazy on my iPad and your solution fixed it! Thank you so much!
-
Apr 21, 2016 4:21 AM in response to c_cakeby Amex777,also had 'unread' mail but couldn't find it so I marked all emails as unread then marked them all as read and they disappeared1
-
Apr 21, 2016 9:12 PM in response to Joey C.by azulvioleta,I check my email on a daily and regular basis. I had 1 phantom email that was driving me nuts! And it wouldn't go away despite weeks of trying different things to get rid of it. Settings>Mail>Off. Turn off and restart the iPhone. Settings>Mail>On. The phantom email is now gone. Here is an image of the pesky phantom email before I called ghostbusters on the settings. Thanks for sharing the awesome advice!
-
Apr 22, 2016 11:16 AM in response to Joey C.by optocc,Thank you Joey, been bugging me for a while and finally, poof, they are gone
