HT201382: iTunes Store charges on credit and debit card statements

Learn about iTunes Store charges on credit and debit card statements
Prhermit
Level 1 (0 points)

Q: I had to reset my Apple ID with Apple support. Do I get charged for that?

I had to reset my Apple ID with Apple support. Do I get charged for that?

Posted on Mar 2, 2016 2:07 PM

by Kappy,Solvedanswer
Kappy Kappy
Level 10 (271,284 points)
Desktops
A:

We don't know. If you called for support and were asked for your credit card and told what the call would cost, then you will be charged. If you are making a call within your 90 day free help after purchase, then no there is no charge. If no charges were discussed then they did not charge you.

 

We are not Apple but simply users like you. Questions like this one should be asked of the vendor who provided the service. We really have no way of knowing the answer.

Posted on Mar 8, 2016 4:00 AM

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Prhermit

Q: I had to reset my Apple ID with Apple support. Do I get charged for that?

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  • by Kappy,Solvedanswer

    Kappy Kappy Mar 8, 2016 4:00 AM in response to Prhermit
    Level 10 (271,284 points)
    Desktops
    Mar 8, 2016 4:00 AM in response to Prhermit

    We don't know. If you called for support and were asked for your credit card and told what the call would cost, then you will be charged. If you are making a call within your 90 day free help after purchase, then no there is no charge. If no charges were discussed then they did not charge you.

     

    We are not Apple but simply users like you. Questions like this one should be asked of the vendor who provided the service. We really have no way of knowing the answer.