MarzipanSchwein

Q: Extending my wireless network with two Airport Expresses

Until today, I had a modem, a router and two Airport Expresses. I live in a house with four floors. I've got a new modem today and the technician said I no longer need the router and he unplugged it. Whilst installing the modem, he also made a new network (he said something about activated WLAN in the modem, I don't really no what that means, but it's something I apparently didn't have until today). The internet worked fine at first, but on the top floor it's slow and keeps cutting in and out. The modem and one airport express are on the ground floor, the second airport express is on the top floor.

 

I decided to do a factory reset on both Airport Expresses to be able to set up everything again. It worked but the internet is still very bad on the top floor. I followed the steps under "configuring a wireless network" on https://support.apple.com/en-us/HT204617. My question is this: why do I have to create a new network and cannot simply join the existing one (the one the guy set up). Is this how it's supposed to be? In the article it clearly says to choose "Create a wireless network" and I believe when I tried to join the existing one, it did not work. I just think I must have gone wrong somewhere because the internet has gotten considerably worse than yesterday (and the connection is supposed to be faster!). Could it be that I do need the router after all?

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Mar 2, 2016 3:14 PM

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Q: Extending my wireless network with two Airport Expresses

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  • by Kappy,

    Kappy Kappy Mar 2, 2016 4:07 PM in response to MarzipanSchwein
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    Mar 2, 2016 4:07 PM in response to MarzipanSchwein

    An AEX cannot extend a wireless network unless it is created on an Airport Extreme or Time Capsule. That is most likely why you don't find they help any.

     

    What you can do is re-configure the AEX' to Join a new network. This puts them into Bridge Mode. Then you will have to run an Ethernet cable from one of the new router's LAN ports to the location where you will plug in the AEX. Then the AEX can create a wireless network from that point. This new network would get it's gateway address from the new modem/router.

     

    If you don't wish to do the above (I wouldn't) then purchase a couple of wireless repeaters. I'm using two N300-WiFi Range Extender from NetGear. Like an AEX they plug into any AC outlet. You can configure them to extend the new network's wireless. They can be configured using your browser, but I should warn you that getting working wasn't easy. Like most manufacturers the make products for PCs, you won't find them too helpful about Macs even though they say that they work with s Mac.

     

    Another solution is the use of USB network devices that work with high gain antennas that can extend the range of the wireless network. They aren't too expensive, but you need to be sure what you get has compatible drivers. I found such an animal at Amazon Alfa Long-Range Dual-Band AC1200 Wireless USB 3.0 Wi-Fi Adapter w/2x 5dBi External Antennas - 2.4GHz 300Mbps /.... Alfa Networks also makes some that  provide substantial power amplification, too. Just be sure when you visit their site that they have the drivers for a Mac. Most of these items have drivers compatible up through 10.11.x. I can certify that it works on the latest version of El Capitan.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 2, 2016 6:20 PM in response to MarzipanSchwein
    Level 10 (105,198 points)
    Wireless
    Mar 2, 2016 6:20 PM in response to MarzipanSchwein
    The modem and one airport express are on the ground floor, the second airport express is on the top floor.

    That is the wrong location for the Express that is extending the network.

     

    It needs to be about half way between the ground floor and the top floor.

     

    Why? By the time the signal from the ground floor Express reaches the top floor Express.....the signal has become much slower and much weaker.

     

    The "extending" Express can only "extend" or "repeat" the quality of signal that it receives. So if you locate the extending Express on the top floor, it will extend a very poor and slow signal......and there will be no improvement at all on your network.  Things may well be worse.

     

    You may need to experiment with the location of the extending Express for best results, but start with the Express about half way between the ground floor Express and the general area where you want more wireless coverage.  The more that you have line-of-sight between the Express devices, the better the network will operate.

     

    Conversely, the more that there are obstructions in the direct signal path between the two Express devices, the worse the network will perform.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 2, 2016 6:39 PM in response to Kappy
    Level 10 (105,198 points)
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    Mar 2, 2016 6:39 PM in response to Kappy

    Hi Kappy!

     

    Unfortunately, there is some incorrect information in the first two paragraphs of your post.  I suggest that you review the info again carefully, and re-post with corrections.

     

    Thanks!

  • by Kappy,

    Kappy Kappy Mar 2, 2016 6:49 PM in response to Bob Timmons
    Level 10 (271,323 points)
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    Mar 2, 2016 6:49 PM in response to Bob Timmons

    Bob,

     

    What is incorrect? I believe this information came from you in the past. The OP is asking about extending a wireless signal from a non-Apple router. Correct me if I am wrong, but the AEX needs to be used in Bridge Mode in this case.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 2, 2016 7:14 PM in response to Kappy
    Level 10 (105,198 points)
    Wireless
    Mar 2, 2016 7:14 PM in response to Kappy
    The OP is asking about extending a wireless signal from a non-Apple router

    No, he is describing problems extending the signal from his Express on the bottom floor to the Express on the top floor.

     

    Remember, the OP said above that the "tech" removed his other router.....so the only devices that he has are two AirPort Expresses.....(and a modem and computers, etc.)

     

    What you can do is re-configure the AEX' to Join a new network. This puts them into Bridge Mode. Then you will have to run an Ethernet cable from one of the new router's LAN ports to the location where you will plug in the AEX. Then the AEX can create a wireless network from that point

    This one is really hard to follow.  You started by saying that the OP could configure the Express to "join" a new network.  He has no other router there except the other AirPort Express.

     

    If one Express "creates" a network, and you configure the other Express to "join" the network......the network will not be extended at all....since the Express provides no additional wireless coverage when it "joins" a network.

     

    One Express needs to "create" a network, the other Express needs to "extend" the network. You don't have to worry about jargon like Bridge Mode.....Apple's setup "wizard" takes care of all of that automatically.

     

    The OP's main problem is that his extending Express is located much too far away from the main Express.  We don't know how his walls and ceiling are constructed, but however they are......the extending Express will pick up a much stronger signal when it is closer to the main Express....and not located on the top floor where the signal will be very weak and very slow.

  • by Kappy,

    Kappy Kappy Mar 2, 2016 7:27 PM in response to Bob Timmons
    Level 10 (271,323 points)
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    Mar 2, 2016 7:27 PM in response to Bob Timmons

    I do believe the tech removed the OP's router which was replaced by a new modem/router or how else would the OP have a network to route? Maybe I read this differently than you did. The "norm" today for most cable providers is to install a modem/router. They don't install bare modems much these days. When I added my providers telephone service they installed their own modem/router because it provided the telephone hookup. I had to remove my AEBS. I have three AEX' of different vintages and none of them will extend the wireless.

     

    I'm afraid we made different assumptions. You assumed there was must modem and no router. I assumed the new modem included its own router. I agree that what I stated would be wrong if your assumption is the correct one.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 2, 2016 7:38 PM in response to Kappy
    Level 10 (105,198 points)
    Wireless
    Mar 2, 2016 7:38 PM in response to Kappy
    Until today, I had a modem, a router and two Airport Expresses. I live in a house with four floors. I've got a new modem today and the technician said I no longer need the router and he unplugged it

    The router was unplugged by the technician (because it was not needed).  Nowhere in the rest of the OP's post does he say that the router....or another router....was installed or re-installed on his network.

     

    At the end his post, the OP does ask the following......

     

    Could it be that I do need the router after all?

     

    Which he does not.....but it does confirm once more that there was no other router (other than the AirPort Express devices) on his network.

     

    Let's see if the OP posts back so we can help him get his two AirPort Express devices working much more effectively.

  • by Kappy,

    Kappy Kappy Mar 2, 2016 8:27 PM in response to Bob Timmons
    Level 10 (271,323 points)
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    Mar 2, 2016 8:27 PM in response to Bob Timmons

    Bob,

     

    If he has only the modem, then what does he use for his local network. There needs to be some sort of router either wired, wireless, or both. This device must have been a modem/router which is why he did not need another router. That is how I understood the statement.

     

    If he has a standalone modem, then he needs a router. I've set up several of my own networks over the years, and except for the one I have now each had just a standalone modem - happened to be a Motorola Surfboard 5100 as I recall. I used an AEBS to provide a wired and wireless router. Without the AEBS I would have just had nothing. When Bright House came to provide my telephone service they had to remove both my modem and AEBS and replaced them with their own modem/router/TTdevice. My AEBS is not longer needed although I suppose I could use it off one of the LAN ports to create a separate wireless network, but why bother.

     

    I think we need to get back to the OP's setup about which I will defer to your expertise and bow out.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 2, 2016 8:33 PM in response to Kappy
    Level 10 (105,198 points)
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    Mar 2, 2016 8:33 PM in response to Kappy

    Kappy, the OP's network looks like this:

     

    Internet > Modem > AirPort Express 1 (his network router, which creates a network) > AirPort Express 2 (his extender, which repeats the network).

     

    We are trying to get AirPort Express 2 positioned in a location where it will extend the network much more effectively.  Currently, AirPort Express 2 is located much too far away from AirPort Express 1.

  • by MarzipanSchwein,

    MarzipanSchwein MarzipanSchwein Mar 2, 2016 11:49 PM in response to MarzipanSchwein
    Level 1 (0 points)
    Mar 2, 2016 11:49 PM in response to MarzipanSchwein

    I indeed only have a modem and two Airport Expresses. The router was a NetGear, but it is gone. I took a picture of my setup downstairs. The router is a Technicolor 7230. I have an identical Airport Express on the top floor.
    The second picture shows what the house is like. This is probably two metres from the setup downstairs, and the Airport Express on the top floor is literally right by the open space. I've used this setup (just with the router) for years and never had any major problems, so I am unsure if the location of the Airport Express upstairs is what is causing me problems now.
    But just to be clear, so I do in fact have to create a new network and cannot join the one created by that guy yesterday with the first Airport Express, and then extend it with the second one? (I'm female by the way, and not very knowledgable about these things, as I'm sure you can tell)

     

    4beb5b02-bffa-4601-b1bc-6df7ea1a26bc.jpgf2c8484d-e85a-45a7-8d1a-e32d57afac42.jpg

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 3, 2016 1:41 AM in response to MarzipanSchwein
    Level 10 (105,198 points)
    Wireless
    Mar 3, 2016 1:41 AM in response to MarzipanSchwein

    Thanks for the information. The first AirPort Express "creates a wireless network". The second AirPort Express "extends a wireless network".

     

    The floor is not a good location for an AirPort Express or any other router. You want the AirPort Express to be up as high as possible.....on top of a bookshelf would be good, if possible.

     

    As a test, temporarily please move the upstairs AirPort to location that is approximately half way between the Express on the bottom floor and top floor to see if that location will help.

     

    An AirPort Express that is 2-3 years old will not perform as well as it did when it was new.  This is normal and expected.

  • by Kappy,

    Kappy Kappy Mar 3, 2016 9:26 AM in response to Bob Timmons
    Level 10 (271,323 points)
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    Mar 3, 2016 9:26 AM in response to Bob Timmons

    Bob,

     

    OK. Then I did misunderstand the setup, and agree that my reply was indeed incorrect.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Mar 3, 2016 9:39 AM in response to Kappy
    Level 10 (105,198 points)
    Wireless
    Mar 3, 2016 9:39 AM in response to Kappy

    No problem. Since you answered first and now understand the setup, you can take it from here.