Q: Carplay not working on my iPhone6 ios 9.2.1 and the VW GTE Passat Discover Pro 2016
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Mar 4, 2016 6:11 AMby reivaxtilburg,Indeed, was at the garage today, another VW dealer closerby. They took the matter more serious and are diving in now. Making a so called DISS call to VW Germany.
I have tested it for another week now, carplay is very buggy stil. Upon connecting Carplay is almost never starting immediately. Always some fiddling to get it to work. Very few times it picks right up.
In case the connection is lost, i need to manually take the following step (YES ALL OF THEM!!) to get it to work again.
- Pull usb cable out of the iphone,
- got to general and then Carplay, and delete the Profile VOLKSWAGEN
- restart the iphone
- Then in Discover Pro2 settings, Factory Reset the App Connect in SETTINGS
- Go to Media and if the USB1 still sees the Iphone safely remove it via SETUP in MEDIA
- Then Hold the Power Button of the VW Discover PRo2 for 15 seconds and let it reboot, you hear a little click, then start it up again
- Then the 2 units are fresh to connect, not knowing eachother
- Be Sure iPhone Bluetoot is off
- Then connect cable, whilst being in Settings Appconnect
- You get a popup on the display of the VW Discover Pro2, asking to Connect
- If your lucky the iPhone wil show a pop-up to Accept connection, Accept it!
- Then the profile nests itself in the Carplay menu on the iPhone
- Then it pops to Carplay most of the times, and it works.
If during this proces, the iphone shows the light blue bar on top and buzzes once and after that once more, than you are ****** and have to do the whole process over again, because your iPhone will never be recognised via the USB1 port.
What i find very strange is that sometimes you have to select the USB device in Appconnect to connect, and normally it should read exactly your Name of you Iphone, So in my case, Iphone 6 van Xavier. But sometimes, it just reads iPhone, of even iPod!! A name of a connected device that has never even connected to the VW Discover Pro2 unit.
It is very clear that the firmware of both iPhone and VW Discover Pro2 are not working as they should, Each time you have to pray for a proper handshake, Killing the usage of Carplay, reason why most people who come accross this just let it be and do not use it at all.
VW and APPLE get your S%^&* together!
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Mar 10, 2016 11:34 AMby reivaxtilburg,ANother week down the road, and Carplay keeps crashing now and then. Another bug i found is that the spotify app does show after installing it on the iphone but upon starting the spotify app on the carplay display in the car it only shows the title 'Spotify' and nothing more... Cannot do anything but to return to home.. so again Carplay is Extremely buggy, why is Apple or VW not doing anything to fix these issues???? People pay good money for nothing...
Again Apple and VW get your **** together!!
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Mar 23, 2016 11:35 AMby reivaxtilburg,and then there was the iOs 9.3 update, and nothing, absolutely nothing has changed, nothing is done by Apple to fix the issues stated so many times, super support engineers who know that this issue exists, clearly have other priorities. Or just do not give a f%%^!
The carplay connection is still disconnecting abruptly at given times (mostly when a popup appears on you iPhone, like a new message or a new podcast..)
Apple and Volkswagen both do not give a rats *** about us customers trying to use their application and hardware devices.
Apple GET your **** together!!
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Mar 28, 2016 2:11 AMby reivaxtilburg,iPhone 6 Plus Car Play no longer works Read my latest update, VW is 100% the one to blame!!
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Mar 28, 2016 12:02 PMby DerDrache,Like many others I've had problems with CarPlay and iOS 9.2.1 and 9.3 (beta as well as final release) in my 2016 Passat. I finally figured out what it was and it's been completely fine ever since:
The attempting to connect/disconnecting cycle would only start if I plugged my phone in immediately after turning on the car's ignition and it was still negotiating connection with the phone via BlueTooth. If I start the ignition, wait until the signal strength and battery indicator on the touch screen of the radio show up and then plug in USB, CarPlay works fine. Hope this helps.
ETA: I've got an iPhone 6S Plus running iOS 9.3. -
Mar 30, 2016 11:09 AMby reivaxtilburg,Come again DerDrache? So you connect first via BT not connected to USB Lightning cable, then wait until you see the battery and signal strength, and after that you plugin the Usb1 into the Lightning port of your iphone? And then it works?
Not in my case, upon receiving a message via sms or whatsapp or pushmail the connection crashes and i have to reconnect and if it does not pickup the connection again i have to reset appconnect as well as reset my iphone and then reconnect.. And if i am lucky it connects again... i cannot understand that VW does not fix this horrible issue!!! They really do nothing!!!
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Mar 30, 2016 12:11 PMby DerDrache,reivaxtilburg wrote:
Come again DerDrache? So you connect first via BT not connected to USB Lightning cable, then wait until you see the battery and signal strength, and after that you plugin the Usb1 into the Lightning port of your iphone? And then it works?
Exactly, get in the car, turn on ignition. Watch the screen until the cell phone signal and battery icons show up on the display to indicate that BlueTooth has successfully paired. Only after that do I plug in the USB. Probably 30 seconds all said. Since then I've had significantly fewer issues connecting to CarPlay. Any lingering issues seem to be alternating between the CarPlay interface and SiriusXM. The SiriusXM won't output audio until I do the 15 second power-off to cold start the head unit.
I haven't run into any issues where push notifications seem to trigger a crash. I'm curious to when VW will update too because supposedly they were the one vendor ready to demonstrate wireless CarPlay at the car show last year before Apple made them pull the plug on it. That certainly indicates there's a new software version for the head unit available or in the works.
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Mar 30, 2016 1:39 PMby reivaxtilburg,Thx for the quick reply, i will surely try this and i will let you know if that is the thing. If it is the case then it boils down to the bootup of the head unit having to complete, sometimes appconnect takes ages to prepare itself to go functional.
we must not forget that for a car audio unit and application it must work flawless so drivers are not fiddling with their iphone getting it to work whilst driving. VW and Apple must be aware that a buggy application is affecting the driving experience and safety whilst cruising. It really boggles me that they do not fix this asap for this!! At the end us drivers are responsible but these faulty gadgets work frustrating and cost precious time to get it to work. as a marketeer i cannot understand this... Customer centricity is 0,0 at VW... So sad they do not take these cases serious... It sure as **** is not working properly yet. VW let me test a Golf Variant running older firmware on the Discover Pro and that worked flawless from the getgo.. I tweeted the pictures to prove it. I stresstested it for 2 hours, and not even a tiny glitch!! So it does work flawlessly on another unit running older firmware, which makes me state it is 100 % VW firmware related. So VW get your **** together!! Asap! Shame they do not read or social listen to us Car owners Or have webcare monitor this... the unhappy customer content is piling up bigtime!!
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Mar 31, 2016 2:24 AMby reivaxtilburg,Paired bluetooth, waited for the battery and signal strength to appear, after that connected the iphone6 via USB1 lightning cable and so far so good, hope this is it!! Will follow up if it does work, waiting for everything to have booted up properly before connecting.
