HT203800: If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone

Learn about If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone

Jmoneybandz

Level 1 (0 points)

Q: Why can't I hear the person I'm in a call with when I open some apps?

I can't hear the person I'm in a call with when I open apps while have the original iPhone 6s plus headphones. Mostly game apps. It also makes a loud sorta distorted noise when I open certain apps as well. A really quick distorted sound through the headphones that can almost always scare me because it's so unexpected. All of this is through the headphones the iPhone 6s Plus comes with. how do I fix?

iPhone 6s Plus, iOS 9.2.1

Posted on Mar 3, 2016 6:19 PM

I have this question too

Q: Why can't I hear the person I'm in a call with when I open some apps?

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by alex_h1,

alex_h1 Mar 5, 2016 6:24 AM in response to Jmoneybandz
Community Specialists

Mar 5, 2016 6:24 AM in response to Jmoneybandz

Hello Jmoneybandz,
Thanks for using Apple Support Communities.

I understand from your post that the earbuds which came with your iPhone are not functioning correctly. I suggest that you follow through the steps in the support article below for assistance with this issue.

If your headset isn‘t working

Cheers.
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HT203800: If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone

Q: Why can't I hear the person I'm in a call with when I open some apps?

All replies Helpful answers

by alex_h1,

All replies

Helpful answers