HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod

ifoneman54

Level 1 (0 points)

Q: Error 9

MY iphone 6 was working , I keep getting update now on the phone ,so I went ahead and did it . It stops with 1/8 inch to go and gives me error 9 .

my iPhone is now bricked auuughhh

yyes I dfu no luck pleas help , Tia

iPhone 6, iOS 9

Posted on Mar 2, 2016 10:05 PM

I have this question too

Q: Error 9

All replies

Helpful answers

by jeremy_v,

jeremy_v Mar 4, 2016 10:08 AM in response to ifoneman54
Community Specialists

Mar 4, 2016 10:08 AM in response to ifoneman54

Hi ifoneman54,

Thanks for visiting Apple Support Communities.

It looks like you receive an error when updating your iPhone 6. You mention trying DFU, but make sure to follow these steps to try restoring from recovery mode: If you can't update or restore your iPhone, iPad, or iPod touch.

You can also find more troubleshooting steps to try in Resolve iOS update and restore errors in iTunes.

Sincerely.
Reply options

Link to this post

by ifoneman54,

ifoneman54 Mar 4, 2016 10:34 AM in response to jeremy_v
Level 1 (0 points)

Mar 4, 2016 10:34 AM in response to jeremy_v

HI I tried all , restore / update . Update /restore . Nothing .
IT gets all the way to verifying firmware and stops :-(
IT says its usb error but never had this happen before .
I Guess I'll go to apple now

thanks for the reply !!
Reply options

Link to this post