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Q: iPhone 6 plus iOS 9/Mac (Yosemite & El Capitan) unable to communicate via Airdrop nor USB connection

Airdrop: The Macs can see each other; they cannot see the iPhone nor can the phone see them.

USB: Neither recognizes the iPhone as a device when connected.

 

TROUBLESHOOTING TO DATE:

  • iPhone
    • Restarted iPhone
    • Reset iPhone Networking Preferences
    • Ensured that both Bluetooth and Wifi were connected
  • El Capitan
    • Deleted Bluetooth preferences
    • Upgraded to the most recent OS
    • Tried additional USB connector
  • Yosemite
    • Restarted
    • (not my machine - no real access to troubleshoot)

 

iPhone 6 Plus - iOS 9.2.1

Mac Book Pro - [late 2009] Yosemite + [late 2011] El Capitan 10.11.3 (15D21)

iPhone 6 Plus, iOS 9.2.1, null

Posted on Mar 4, 2016 2:27 PM

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Q: iPhone 6 plus iOS 9/Mac (Yosemite & El Capitan) unable to communicate via Airdrop nor USB connection

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