Gloriafrommo

Q: Safari can't open my.yahoo due to too many redirects occurring.

I have an iMac and recently installed new OS 10.11.3.  I don't think the OS is the problem.  Today I was unable to auto open my home page thru Safari.  System Prefs says the computer is connected to my network, but it won't connect.  I was able to get to my mail through yahoo.com, but it's not my.yahoo.com page.  Open to any suggestions.  Thanks

iMac, Mac OS X (10.7.5)

Posted on Mar 4, 2016 6:32 PM

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Q: Safari can't open my.yahoo due to too many redirects occurring.

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  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Mar 4, 2016 6:52 PM in response to Gloriafrommo
    Level 10 (207,963 points)
    Applications
    Mar 4, 2016 6:52 PM in response to Gloriafrommo
  • by dance4spirit,Helpful

    dance4spirit dance4spirit Mar 4, 2016 10:54 PM in response to Gloriafrommo
    Level 1 (10 points)
    Mar 4, 2016 10:54 PM in response to Gloriafrommo

    I am having the same problem (the same day and about the same time.)  Is this a general problem?  I couldn't find my.yahoo.com website in list of cookies, and I'm concerned about deleting all data.  Gloria:  were you able to correct the problem?  Anyone else having this problem and found a way to correct it?

  • by Gloriafrommo,

    Gloriafrommo Gloriafrommo Mar 4, 2016 11:00 PM in response to dance4spirit
    Level 1 (0 points)
    Mar 4, 2016 11:00 PM in response to dance4spirit

    I'm still unable to open my.yahoo.com page and I too didn't find it listed in the list for cookies.  I'll be calling Apple tomorrow.  They usually find the answer very quickly.  I'll get back to you when I find out more.  I really don't like going to yahoo.com as well as my.yahoo.com.  Gloria

  • by Joel Phillips,

    Joel Phillips Joel Phillips Mar 5, 2016 8:14 AM in response to Gloriafrommo
    Level 1 (70 points)
    Mar 5, 2016 8:14 AM in response to Gloriafrommo

    Im having the same issue, but only in Safari, in Firefox Im able to go to myyahoo page...

  • by dance4spirit,

    dance4spirit dance4spirit Mar 5, 2016 8:15 AM in response to Gloriafrommo
    Level 1 (10 points)
    Mar 5, 2016 8:15 AM in response to Gloriafrommo

    Gloria,

    I'd very much appreciate what you learn from apple support.  As of this morning, I still can't get to my.yahoo.

    Thanks,

    Dance4Spirit

  • by Joel Phillips,

    Joel Phillips Joel Phillips Mar 5, 2016 8:18 AM in response to Joel Phillips
    Level 1 (70 points)
    Mar 5, 2016 8:18 AM in response to Joel Phillips
  • by dance4spirit,Helpful

    dance4spirit dance4spirit Mar 7, 2016 4:35 PM in response to Joel Phillips
    Level 1 (10 points)
    Mar 7, 2016 4:35 PM in response to Joel Phillips

    Joel,

    Could you explain your procedure  in going to this link?  Did you find my.yahoo in the list and then remove the cookies?  Or did you have to remove all cookies/web sites?

  • by johnfrompenn valley,

    johnfrompenn valley johnfrompenn valley Mar 5, 2016 9:46 AM in response to Gloriafrommo
    Level 1 (0 points)
    Mar 5, 2016 9:46 AM in response to Gloriafrommo

    I am having the same problem. It started last night (March 4) and continues this morning. "MyYahoo" page will not open in Safari on my iPad2 because of "too many redirects." I was able able to open "MyYahoo" page in Safari on my MacBook Pro however, but then immediately tried the same on my iPad with no success.

  • by Joel Phillips,

    Joel Phillips Joel Phillips Mar 5, 2016 11:27 AM in response to Joel Phillips
    Level 1 (70 points)
    Mar 5, 2016 11:27 AM in response to Joel Phillips

    I followed the steps

    Safari: "Could not open the page, too many redirects"

    This might happen if you visit a page that's been set to open another page, but the next page is instructed to go back to the original page.

    This issue can be caused by the website you're trying to view. Safari might be able to open the website at a later time, when the website's redirect problem has been corrected.

    This issue can also happen if redirect information has been cached after it's no longer needed. In some cases, removing related cookies and cache in Safari can resolve repeated redirects:

    1. Safari, choose Safari > Preferences.
    2. Click the Privacy icon to view Privacy settings.
    3. Click the Details button that appears under the Remove All Website Data button.
    4. Search for the name of the website that you are trying to view.
    5. Click the Remove button.
    6. Close the Safari Preferences window.
  • by PaddyD,

    PaddyD PaddyD Mar 5, 2016 1:44 PM in response to Gloriafrommo
    Level 1 (85 points)
    Mar 5, 2016 1:44 PM in response to Gloriafrommo

    I just encountered this issue today too. Deleting all Yahoo.com cookies didn't work. I could get into a non-personalized Yahoo page, but the moment I hit the home button for my own my.yahoo.com page, and logged in...boom. Back to "too many redirects". As others have reported, it doesn't work on the iPad either.

     

    Did Yahoo change something over night?

     

    The very same page works just fine with Chrome and Firefox. My Yahoo page is highly personalized, with everything from stock market and weather feeds to various publication feeds - I'm not about to abandon it.

     

    FURTHER NOTE: this isn't confined to Safari though - Windows users are reporting it on various browsers - it's got to be something Yahoo did. Just one of many threads on the topic: https://answers.yahoo.com/question/index?qid=20160304171321AAg91GZ

  • by johnfrompenn valley,

    johnfrompenn valley johnfrompenn valley Mar 5, 2016 3:40 PM in response to johnfrompenn valley
    Level 1 (0 points)
    Mar 5, 2016 3:40 PM in response to johnfrompenn valley

    A quick update to my last post. I found a suggestion in a different blog, which is to bring up a "Private" Safari webpage on the same iPad or iPhone you are having trouble with, then try your "MyYahoo" site. Sure enough, it came up for me no problem!!

  • by rv309,

    rv309 rv309 Mar 5, 2016 4:28 PM in response to dance4spirit
    Level 1 (0 points)
    Mar 5, 2016 4:28 PM in response to dance4spirit

    I removed yahoo.com

  • by PaddyD,

    PaddyD PaddyD Mar 5, 2016 5:35 PM in response to johnfrompenn valley
    Level 1 (85 points)
    Mar 5, 2016 5:35 PM in response to johnfrompenn valley

    Hey John, that was a good tip! Private browsing on a Mac cures it too. If you're having trouble in Safari on a Mac, open a new private window (under the file menu) and voila - my.yahoo.com loads.

     

    This would make you think that it's something to do with cookies/tracking etc., but deleting cookies and caches doesn't fix this issue, as it has sometimes in the past. Let's hope Yahoo fix it.

  • by PaddyD,

    PaddyD PaddyD Mar 5, 2016 6:49 PM in response to PaddyD
    Level 1 (85 points)
    Mar 5, 2016 6:49 PM in response to PaddyD

    And the plot thickens. My MacBook Pro has the issue - but my iMac does NOT. Both are running OS 10.10.5 but my iMac is running Safari 9.01, not 9.03, which is what the MBP is running. No idea if that has anything to do with it or not, though, considering lots of people are squawking about this same problem using other devices, browsers and operating systems (Windows 8 and 10...).

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