-
All replies
-
Helpful answers
-
Mar 5, 2016 7:25 AM in response to barti81by ChrisJ4203,No current errors reported. http://www.apple.com/support/systemstatus/
Make sure you have the latest version of iTunes (12.3.2) and take another look at the steps in this support document. If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support
If you still have problems, then make an appointment at the Genius Bar of the nearest Apple Store for assistance.