Xiaodrew

Q: Iphone6s bent

My iphone6s rose gold bent any soloution?

iPhone 6s, iOS 9.2

Posted on Mar 6, 2016 12:00 AM

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Q: Iphone6s bent

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  • by Johnathan Burger,Apple recommended

    Johnathan Burger Johnathan Burger Mar 6, 2016 1:21 PM in response to Xiaodrew
    Level 6 (16,109 points)
    Mac OS X
    Mar 6, 2016 1:21 PM in response to Xiaodrew

    Maybe.

    Accidental damage or abuse is not covered by the warranty.

    If you bought Apple care, you can use one of your incidents to get a new one for a nominal fee.

  • by philrunclimb,

    philrunclimb philrunclimb Jun 16, 2016 2:56 AM in response to Xiaodrew
    Level 1 (8 points)
    Jun 16, 2016 2:56 AM in response to Xiaodrew

    Hi - I tried to reply to this question but I then got an email from Apple Support Communities saying my reply had been removed because it contained "questionable" advice"

     

    Phil

  • by philrunclimb,

    philrunclimb philrunclimb Jun 16, 2016 2:59 AM in response to Johnathan Burger
    Level 1 (8 points)
    Jun 16, 2016 2:59 AM in response to Johnathan Burger

    My advice was simple, and based on my pwn personal experience.

     

    Get in touch with Apple ASAP and tell them the phone is bent. They MAY agree to replace it free if they accept its a manufacturing fault.  Thats what they did with me. I bought an iphone6 in Dec 2014, and Apple replaced it free in May 2015 because it was bent.

     

    Phil

    (ps: is this reply acceptable top Apple Support Communities?)

  • by BBoiss,

    BBoiss BBoiss Jun 17, 2016 8:01 AM in response to Xiaodrew
    Level 4 (1,404 points)
    Apple Music
    Jun 17, 2016 8:01 AM in response to Xiaodrew

    "The iPhone 6s enclosure is made from the same grade of aluminum used in the aerospace industry. It’s created from a unique composition of elements that make it the strongest alloy we’ve ever used in an iPhone. They’re made with 7000 Series aluminum." - http://www.apple.com/iphone-6s/design/


    Any bending of this product would be considered to be extreme. The mountain bike I have owned for several years uses this same grade of aluminum and I have put it to work in UT, CO, NM, TX, and BC. She's held up amazingly.


    If you have a local Apple Retail Store, you can make an appointment online at http://www.apple.com/retail/geniusbar/ or by calling Contact Apple for support and service - Apple Support.  The final decision will be made upon physical inspection only.


    Best of luck

  • by philrunclimb,

    philrunclimb philrunclimb Jun 17, 2016 3:45 PM in response to BBoiss
    Level 1 (8 points)
    Jun 17, 2016 3:45 PM in response to BBoiss

    How can you say any bending wd be extreme???

     

    look at all the people on this community who report bent iPhone 6.

  • by BBoiss,

    BBoiss BBoiss Jun 17, 2016 9:57 PM in response to philrunclimb
    Level 4 (1,404 points)
    Apple Music
    Jun 17, 2016 9:57 PM in response to philrunclimb

    philrunclimb wrote:

     

    How can you say any bending wd be extreme???

     

    look at all the people on this community who report bent iPhone 6.

    Because the current iPhone in question is the iPhone 6s which uses 7000 series aluminum as apposed to the iPhone 6 which used 6000 series aluminum. 6000 is a strong grade of aluminum, but 7000 series flies in a different stratosphere in strength. You can check out the reviews from various websites and youtubers that have accounted to that.