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tili1975

Q: how can i bypass an activation lock using my apple id

bypass activation lock

iPhone 5s, iOS 8.4.1

Posted on Mar 7, 2016 12:09 AM

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Q: how can i bypass an activation lock using my apple id

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Mar 7, 2016 12:19 AM in response to tili1975
    Level 9 (78,218 points)
    iTunes
    Mar 7, 2016 12:19 AM in response to tili1975

    You don't give a lot to go on. Is this a second-hand (used) phone? Does your screen look like this (with the ID being shown not yours)? -


    activationlock.png

    If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515

     

    If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.

     

    You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.


    If the situation isn't as I described above you will need to explain clearly what it is.