Omegamanstyle

Q: Exporting fails/hangs in 10.2.3/El Capitan: Error: This is null

After recently upgrading to FCPX 10.2.3 and El Capitan I am having inconsistent problems exporting projects. When I go to File>Share…  the export just hangs. It stays in the Background Tasks window for about 10-15 minutes, then I eventually get the "Share Failed" notification (error window screenshot attached).

 

Details:

  • This happens with any kind of export: Master File, a preset, my own configured setting - happens to them all. Happens with exporting a full project, or just a range selection.
  • Only happens after FCPX has been running for about 30 mins. When I start, I can export fine, using whatever setting. So whenever it hangs, I restart FCPX and can share the project. I just, obviously, don't want to have to restart the app every time I need to export.
  • App Nap is off
  • I've deleted preferences, deleted FCPX and reinstalled from the App store. I've used Digital Rebellions FCS Remover and reinstalled. I've deleted renders. None of this has helped.
  • This has never happened on any previous version of FCPX or the OS. My FCPX 10.2 on Yosemite worked like a dream. I updated FCPX to 10.2.3 and to El Capitan at the same time and this started happening immediately.

 

Tech Specs:

  • Running on a 2013 Retina MacBook Pro, 2.6 GHz, i7
  • OSX 10.11.3
  • 16GB RAM
  • NVIDIA GeForce GT 750M 2048 MB
  • External Apple Thunderbolt Display

 

 

Any thoughts or solutions would be greatly appreciated!

 

Thanks

 

Screen Shot 2016-03-05 at 2.29.53 PM.png

 

 

MacBook Pro with Retina display, OS X El Capitan (10.11.3), NVIDIA GeForce GT 750M 2048 MB

Posted on Mar 7, 2016 1:26 PM

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Q: Exporting fails/hangs in 10.2.3/El Capitan: Error: This is null

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  • Helpful answers

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Mar 7, 2016 1:38 PM in response to Omegamanstyle
    Level 10 (118,096 points)
    Apple TV
    Mar 7, 2016 1:38 PM in response to Omegamanstyle

    AAre you using a time code generator effect ?

  • by Omegamanstyle,

    Omegamanstyle Omegamanstyle Mar 7, 2016 2:10 PM in response to Omegamanstyle
    Level 1 (6 points)
    Mar 7, 2016 2:10 PM in response to Omegamanstyle

    I am not using a Timecode generator effect in my project.

     

    I am using FXFactory's Timecode plugin - but that's just for a moveable TC display - not a part of any project.

     

    One of the configured presets I use a lot uses the Timecode Generator video effect that is applied on export, but as I say, I'm having the same export-hanging issue no matter what share option/preset/master file I try to export.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Mar 7, 2016 2:18 PM in response to Omegamanstyle
    Level 10 (118,096 points)
    Apple TV
    Mar 7, 2016 2:18 PM in response to Omegamanstyle

    TThe error message indicates a problem in a timecode generator sonewhere.

  • by Omegamanstyle,

    Omegamanstyle Omegamanstyle Mar 7, 2016 6:38 PM in response to Tom Wolsky
    Level 1 (6 points)
    Mar 7, 2016 6:38 PM in response to Tom Wolsky

    Thanks for the info!

     

    Hmm, odd. You mean, specifically, a timecode generator in my storyline or project somewhere? I haven't used any, anywhere in the entire Library. (Also, I'm having this issue in more than one Library.)

     

    I do have the Timecode Generator Video Effect in my custom export preset - but that is not in the timeline anywhere.

     

    Also, after testing some more - I guess exporting the  Master File (ProRes in this case, same as the Render format) worked fine. It's the compressing down using the preset where the trouble is.

     

     

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Mar 7, 2016 6:45 PM in response to Omegamanstyle
    Level 10 (118,096 points)
    Apple TV
    Mar 7, 2016 6:45 PM in response to Omegamanstyle

    You mean a Compressor preset that includes the TC effect? Tthe error message indicates a problem with a timecode generator effect during export.

  • by Omegamanstyle,

    Omegamanstyle Omegamanstyle Mar 8, 2016 10:23 AM in response to Tom Wolsky
    Level 1 (6 points)
    Mar 8, 2016 10:23 AM in response to Tom Wolsky

    Yes, the TC Effect in Compressor.

     

    There are no generators of any kind in my project (screenshot attached).

     

    Also attaching a screenshot of the Compressor Inspector of the preset. Although this hanging at export is happening with other custom presets as well.

    Screen Shot 2016-03-08 at 10.21.25 AM.png

     

    Screen Shot 2016-03-08 at 10.19.04 AM.png

  • by Nemphys,

    Nemphys Nemphys Aug 30, 2016 7:55 AM in response to Omegamanstyle
    Level 1 (4 points)
    Video
    Aug 30, 2016 7:55 AM in response to Omegamanstyle

    Did you ever manage to solve this?

    I have exactly the same issue; it started at a random time (not after any update or anything) and it is killing me.

    No TC effect, but all sharing functionality (except Master File) hangs at 0% and then fails with the "this is null!" error.