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All replies
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Helpful answers
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Mar 7, 2016 5:14 PM in response to monique196by Mobile Blues,★HelpfulWhat do you mean "Locked" is it asking for a login password or is the screen frozen?
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Mar 7, 2016 5:16 PM in response to Mobile Bluesby monique196,Hey and ty for getting back to me....its locked as in a lock comes on my screen whenever I turn it on
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Mar 8, 2016 3:50 AM in response to monique196by OGELTHORPE,If you do not have the password, you will have to take it to an Apple store or AASP and have them open it. Be prepared to provide proof of ownership.
Ciao.
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Mar 8, 2016 6:21 AM in response to monique196by KimUserName,Here is a list of startup screen you may get when starting up. About the screens you see when your Mac starts up - Apple Support
Hope this may be helpful.
Kim