Q: I cannot remove Yeti app or put it in the trash on my MacBook Pro.

Hi Grandmary P,

I understand you are trying to remove an app called Yeti from your MacBook Pro.  I don't see this app in the Mac App Store, but I do see it for the iPhone.  So, to start, I'm going to provide some resources for deleting applications from both devices.  If you are talking about an app on your Mac, were you not able to empty the trash after dragging the application to it?

OS X El Capitan: Install, update, and uninstall apps

Apps that have an uninstaller: In the Finder sidebar, click Applications. If an app is inside a folder, it might have an Uninstaller. Open the app’s folder. If you see Uninstall App or App Uninstaller, double-click it and follow the onscreen instructions.

Apps that don’t have an uninstaller: In the Finder sidebar, click Applications. Drag the app from the Applications folder to the Trash (located at the end of the Dock), then choose Finder > Empty Trash.

Delete music, movies, apps, and other content from your iPhone, iPad, or iPod touch

Delete an app

1. Press and hold the app until it jiggles.
2. Tap the  in the upper-left corner to delete.

You might be asked to confirm that you want to delete the app. If you see a pop-up that says, "Deleting [app name] will also delete all of its data," tap Delete.

Take care,