stubbono9

Q: No longer able to access all photos from my PC

I have recently tried to access my iPhone photos from my PC but I can only see a few recent ones. I used to be able to see all of them, does anyone know how I can do this? My PC and phones are fully updated.

iPhone 5c, iOS 9.2.1

Posted on Mar 9, 2016 1:22 AM

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Q: No longer able to access all photos from my PC

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  • by alex_h1,

    alex_h1 alex_h1 Mar 10, 2016 9:41 AM in response to stubbono9
    Community Specialists
    Mar 10, 2016 9:41 AM in response to stubbono9

    Hello stubbono9,

    Thanks for using Apple Support Communities.

     

    I understand you're trying to import photos from an iPhone to your Windows PC.  To start, only photos that have been taken on your iPhone, or are located in your Camera Roll can be imported.  For help with importing photos to your Windows PC please take a look at the information below.

     

    Import photos and videos to your Windows PC

    Before you import your photos and videos:

    When you import photos and videos from your device to your computer, some might be rotated incorrectly. To play videos on your computer at the correct orientation, use iTunes for Windows.

    If you can't import your photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, learn what to do. Windows XP might not be able to import videos larger than 500MB without iTunes installed, a third-party program, or updated drivers.

    Learn how to import photos and videos for Windows 10Windows 8, or Windows 7

    Import photos and videos from your iPhone, iPad, or iPod touch to your computer

     

    Take care.