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Q: live photos do not animate in Photos on iMac

I just started taking "live photos" on my iPhone 6s+. Photo stream delivers them to the Photos app on my 27" iMac Retina Display. They don't animate. I believe I read somewhere they are supposed to display a "live" icon of some sort. None do

If I go to the Photos app and look under the menu heading labeled Image, there is a selection labeled "Turn on Live Photo" which is greyed out.

How do I turn it on?

iMac, OS X El Capitan (10.11), Photos app v 1.1

Posted on Oct 2, 2015 12:18 PM

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Q: live photos do not animate in Photos on iMac

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  • by Nik911sc,

    Nik911sc Nik911sc Nov 26, 2015 4:44 AM in response to bullyt
    Level 1 (0 points)
    Nov 26, 2015 4:44 AM in response to bullyt

    I too had the same problem.

     

    What I did to resolve the problem is delete all the photos on my Mac since Live photos became available in iOS9 and then manually imported them onto the Mac and all the live photos appeared. Obviously don't do this unless you still have the photos on your iOS device.

     

    Thereafter when I log on top my Mac I delete any recent photos that have been imported through Photo Stream and manually import them via usb.

     

    This forces all photos on the Mac to have 'Live' capabilities if shot in 'Live' mode.

  • by Thailand Amulets,

    Thailand Amulets Thailand Amulets Feb 14, 2016 3:33 PM in response to rkaufmann87
    Level 1 (24 points)
    iLife
    Feb 14, 2016 3:33 PM in response to rkaufmann87

    how did you move it when 'apple employees dont read these forums' as is always stated?

  • by Jerry Dammers,

    Jerry Dammers Jerry Dammers Mar 9, 2016 2:37 AM in response to zoecorkhill
    Level 1 (17 points)
    Mac OS X
    Mar 9, 2016 2:37 AM in response to zoecorkhill

    I have a similar set up to zoecorkhill, in that I don't use iCloud Photo Library as my photo library is too large. Instead I download my photos to my MacBook Pro to save them, and then back up to a portable hard drive too.

     

    On my latest download, I see that I have some "live" photos but also accompanied by a still.

     

    Is there any reason why I need to keep this still or can I just delete it, as I would with any other duplicates?

  • by Frankie3one,

    Frankie3one Frankie3one Apr 9, 2016 1:14 AM in response to bullyt
    Level 1 (8 points)
    Photos for Mac
    Apr 9, 2016 1:14 AM in response to bullyt

    I discovered there is an issue with the live photos with mac. Apparently, if you air drop your photos to your mac, the live photo feature will be greyed out in the menu feature. In order to utilize the live photo feature, you have to either send it via iMessage or transfer via usb cable.


    The other way that live photo can be removed if you edit your photo on your iPhone. I too, I have an iPhone 6s plus

  • by Frankie3one,

    Frankie3one Frankie3one Apr 9, 2016 1:16 AM in response to bullyt
    Level 1 (8 points)
    Photos for Mac
    Apr 9, 2016 1:16 AM in response to bullyt

    I discovered there is an issue with the live photos with mac. Apparently, if you air drop your photos to your mac, the live photo feature will be greyed out in the menu feature. In order to utilize the live photo feature, you have to either send it via iMessage or transfer via usb cable.



  • by coxorange,

    coxorange coxorange Apr 9, 2016 1:51 AM in response to Frankie3one
    Level 1 (57 points)
    Mac OS X
    Apr 9, 2016 1:51 AM in response to Frankie3one

    Frankie3one wrote:

     

    either send it via iMessage or transfer via usb cable.

    How can I transfer it via cable? And when this is done – in which app do you view the live photos on the Mac?

     

    (Until now I could only transfer them via iMessage (WiFi!) to myself.)

  • by Frankie3one,

    Frankie3one Frankie3one Apr 9, 2016 2:39 AM in response to coxorange
    Level 1 (8 points)
    Photos for Mac
    Apr 9, 2016 2:39 AM in response to coxorange

    Use your USB sync cable from iPhone to Macbook or imac and open the photos app. You would import your photos to your Mac.

     

    You can view the live photos in the photos app.

  • by coxorange,

    coxorange coxorange Apr 9, 2016 3:24 AM in response to Frankie3one
    Level 1 (57 points)
    Mac OS X
    Apr 9, 2016 3:24 AM in response to Frankie3one

    Frankie3one wrote:

     

    You can view the live photos in the photos app.

    Many thanks!

    I thought it's not possible to watch live photos in Photos, so I never tried.

    (Did Apple mention this...?)

    Now I think it's time to move from my Aperture library to Photos...

  • by Miladium,

    Miladium Miladium Aug 29, 2016 1:16 PM in response to bullyt
    Level 1 (4 points)
    Aug 29, 2016 1:16 PM in response to bullyt

    For now you can only do this via cable connection,

    you can get more information on this page: Import photos and videos from your iPhone, iPad, or iPod touch - Apple Support

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