hmorrisodu

Q: Cannot login to Site Manager in browser

Last month, I was able to log in to iTunes U in Safari and upload a video, etc. Today, I cannot. When I hit Enter, I am simply kicked back to the login screen. I am entering the right password, because if I enter the wrong one, it DOES tell me that.

 

This happens in Safari, Firefox, and Chrome. I'm using Windows 7.

Safari, Windows 7, x64

Posted on Feb 29, 2016 10:28 AM

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Q: Cannot login to Site Manager in browser

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  • by patixa,Solvedanswer

    patixa patixa Mar 7, 2016 7:54 AM in response to hmorrisodu
    Level 3 (597 points)
    Mar 7, 2016 7:54 AM in response to hmorrisodu

    Safari on Windows, huh? That's interesting given that Apple discontinued support for that ages ago.

     

    I recommend that you upgrade to the latest versions of Firefox and Chrome, ensure you've applied all the available Windows security updates, and try again. If you still fail to login, what do you see in the browser's console? (To open Firefox's console, go to the Tools menu, the "Web Developer" sub-menu, then select "Web Console".)

  • by hmorrisodu,

    hmorrisodu hmorrisodu Mar 7, 2016 9:45 AM in response to patixa
    Level 1 (0 points)
    Mar 7, 2016 9:45 AM in response to patixa

    You're right, I should be using a different browser. Note that I also tried Chrome and Firefox. I go to Safari by default for Site Manager because for a while, that was the preferred Apple method from Windows.

     

    I'm using Firefox 44.02, which I believe is up to date. The web console returns a pile of errors. Most are problems parsing values on the display or unknown properties like -moz-align-items. The red errors are as follows:

     

    12:36:34.246 Content Security Policy: Couldn't process unknown directive 'frame-options'1 <unknown>

     

    12:36:34.923 TypeError: this.getUrl is not a function

    .execute/i.prototype.log() app.js:116

    .execute/window.onerror() app.js:116

    1 app.js:116:20499

     

    12:36:34.923 Error: Permission denied to access property "href"

    .execute/i.prototype.getRPCErrorObject() app.js:116

    .execute/g/w() app.js:116

    .execute/g/C/<.onError() app.js:116

    m() app.js:111

    y() app.js:111

    y/<.onSuccess() app.js:111

    m() app.js:111

    p() app.js:111

    w/<() app.js:111

    1 app.js:116:20657

  • by hmorrisodu,

    hmorrisodu hmorrisodu Mar 9, 2016 5:53 AM in response to patixa
    Level 1 (0 points)
    Mar 9, 2016 5:53 AM in response to patixa

    Also, I did not mean to mark this post as solved. No idea how that happened.