HanaJB

Q: Hi! I'm using I an Iphone 6 and I have problem with it. Recently, my phone keep sound charging even I'm not charging it. Why?

Hi! I'm using I an Iphone 6 and I have problem with it. Recently, my phone keep sound charging even I'm not charging it. Why?

iPhone 6, iOS 9.2.1

Posted on Mar 9, 2016 6:39 PM

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Q: Hi! I'm using I an Iphone 6 and I have problem with it. Recently, my phone keep sound charging even I'm not charging it. Why?

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  • by alex_h1,

    alex_h1 alex_h1 Mar 11, 2016 6:37 AM in response to HanaJB
    Community Specialists
    Mar 11, 2016 6:37 AM in response to HanaJB

    Hello HanaJB,

    Thanks for using Apple Support Communities.

     

    I understand that your iPhone is giving an sound alert as if it is trying to charge, even though it's not.  In this case, I suggest that you follow through the troubleshooting outlined below, especially clearing any debris from your charging port.

     

    If you have very low battery and plug into power, a black screen or one with a red battery might appear for a few minutes. Let your device charge for a half hour. If it still won't charge, follow these steps:

    1. Check your charging cable and USB adapter for signs of damage*, like breakage or bent prongs. Don't use damaged accessories.
      Lightning to USB and a USB wall adapter
    2. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
      The lightning port on the iPhone 6s
    3. For a wall power outlet, check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet. For a computer, check that it's on and not in sleep mode, then try each USB port on the computer.
    4. Restart your iOS device. If your device won’t power on or still won't charge, learn what to do.

    *If you're unsure about whether an accessory is damaged, take it to an Apple Retail Store or Apple Authorized Service Provider for evaluation, or contact Apple Support.

    Charge your iPhone, iPad, and iPod touch


    Cheers.