Q: I cannot change my watch face from the Modular Face, the 'firm press' is not working anywhere I press.
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Mar 9, 2016 8:37 AMby Jonathan UK,Check also that you are following the correct process: to choose a different watch face, press firmly on the display when viewing the time on your watch (this option is not available from any other screen or when the screen is not already awake).
More information:
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Mar 9, 2016 10:31 AMby StPaulJeep,OK, so I am pressing firmly on this one, but this is the 'Modular' screen, so I try to avoid opening the calendar, weather, activity, world clock, but it won't do anything when I firmly press on the time or the whole screen. I think its a glitch in the modular face....
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Mar 9, 2016 10:42 AMby Jonathan UK,To access the watch face customisation options: start by viewing the time on your current watch face, then press firmly on the watch face whilst the screen is still awake.
Press more firmly than a normal tap, quickly increasing the pressure in the same place (do not stab or poke hard). As you quickly add more pressure, the watch face displayed on the screen will initially begin to "shrink". When you have pressed firmly enough, a Customise button will appear beneath a smaller version (preview) of the current watch face.
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Mar 9, 2016 10:52 AMby StPaulJeep,OK, that's not working either. I press where its not going to open the calendar (or other options) and nothing happens. If I do what you say above, on the calendar or some other part, it opens that option. I've restored it earlier, but used the backup, which is not getting me anywhere. Defect?
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Mar 9, 2016 11:05 AMby Jonathan UK,It should not matter where you press.
If you are using - for example - the default layout for the Modular watch face, pressing firmly on the Calendar complication in the centre of the screen should still give you access to the watch face customisation options.
Try the process more slowly:
- Place your finger on the Calendar complication in the centre of the display;
- Without removing your finger, exert an increasing level of pressure on the display;
- Do not remove your finger until the screen has "shrunk" - showing the name of present watch face (Modular) at the top and the Customise button at the bottom. A haptic pulse will also confirm when the watch face customisation options have become available.
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Mar 9, 2016 11:08 AMby Jonathan UK,If you have not yet done so, it may also help to update your iPhone and Apple Watch to the latest software versions:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support
If the issue persists, then - given the other steps you have already tried - I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked under warranty:
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Mar 10, 2016 7:00 AMby StPaulJeep,I'm always up to date on versions of iOS, so I did a restore and used the backup, didn't work. I did a restore and no backup, didn't work, and I did a restore after deleting my watch info from my iCloud. STILL ONLY STARTS UP ON MODULAR WATCH FACE. They said if they can't fix it they send it out to be repaired. The genius bar was booked when I stopped by. This really stinks.
Thanks for trying, Jonathan.
