HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod
Learn about If iTunes doesn't recognize your iPhone, iPad, or iPod
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Helpful answers
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Mar 11, 2016 3:03 AM in response to bollavalby D.Cohen,Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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Mar 11, 2016 3:17 AM in response to D.Cohenby bollaval,THis didnt resolve my issue. I have tried everything even updating itunes...