kristinefromMP
Level 1 (0 points)

Q: Nick and Nick Jr. App issues

Why am I no longer able to sign into Nick or Nick JR. Apps on Apple TV (newest version)?  These channels are part of my directv package but it keeps telling me they are not no matter what device I try to activate with:  Ipad, Iphone, Windows 10 Laptop, ETC?  I tried reloading the apps but this did not work.  What am I missing?

AppleTV 2

Posted on Mar 9, 2016 6:07 PM

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kristinefromMP

Q: Nick and Nick Jr. App issues

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  • by jeffd55,

    jeffd55 jeffd55 Mar 11, 2016 6:19 AM in response to kristinefromMP
    Community Specialists
    Mar 11, 2016 6:19 AM in response to kristinefromMP

    Hello Kristine, 

     

    Thank you for using Apple Support Communities. 

     

    I understand that you are having issues signing in to Nick and Nick Jr apps on multiple devices. I would suggest taking a look at the following article:

    If an app you installed unexpectedly quits, stops responding, or won’t open

     

    Based on you having the same issues on multiple devices and having reinstalled the app, the last section would appear to be most relevant:

    Contact the app developer

    If you see this issue again, contact the app developer for help:
    Find the app in the App Store.
    Tap the app, then tap Reviews.
    Underneath App Store Customer Reviews, tap App Support. 
     

     

     

    Best regards.