Q: My icloud photo library is empty!!
My phone is damaged beyond repair. It won't start up/no power. IT IS DEAD!!
I've been getting messages telling me I need to sort out storage as my data can't be backed up to icloud any more so in a panic I logged on to see how far back my photos of my baby boy had been backed up, worried that i may have lost a coupe of weeks worth. When I logged on it said the library was empty!! I've been on to apple who said I was connected and there are photos in my stream. So how come there are none in my library. That's all of the photos of my 6 month old son gone! I'm in bits. Not slept as spent all night searching the internet for ways to get them back. I did not back up to itunes as I assumed the cloud was working as I was getting messages about it being full. I know I should have checked.
The phone, which is water damaged is in for repair (chemical bath) to try to clean it up and get it going again so I can get to the photos.
Has anyone had experience of this who could give me any ideas on where on earth my photos have gone. Can they be retrieved/recovered. I am at a complete loss. There is not a single picture on there but apple say my photostream has been backed up...300 pics. HELP!!
iPhone 6
Posted on Mar 11, 2016 7:42 AM