Rein2k
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Q: iPod Classic 160g does not sync

My iPod stopped syncing all of a sudden after my iTunes was updated to 12.3.2 .  Tested both USB ports, they work fine. Tested with different cables to connect, even bought a brand new cable, no connection. This exact thing happening is, I plug it into USB, iPod lights up, states "Connecting" and right away goes to "Ok to disconnect with the bar at the bottom" and automatically goes to my main screen. All music thats in it still works. Everything functions fine with the iPod. It just won't sync to my iTunes anymore. Its also, in a way, the back up for my entire iTunes library.

iPod classic 160GB (Late 2009), OS X El Capitan (10.11.2)

Posted on Jan 13, 2016 1:29 PM

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Rein2k

Q: iPod Classic 160g does not sync

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 29, 2016 5:45 PM in response to cxstro
    Level 8 (39,285 points)
    Mac OS X
    Feb 29, 2016 5:45 PM in response to cxstro

    Unfortunately, the mostly like cause (in your case) is the iPod's hard drive has become faulty.  iTunes is not able to access the hard drive.

  • by cxstro,

    cxstro cxstro Feb 29, 2016 5:50 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 29, 2016 5:50 PM in response to Kenichi Watanabe

    Would you recommend sending a 2 years old device, whom was already discontinued by Apple, to any authorized support? I'm affraid it'll be super expensive + take a million years to get ready. Was thinking about trying to open him up, see if its dust that's messing him up or something like that...

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 29, 2016 5:56 PM in response to cxstro
    Level 8 (39,285 points)
    Mac OS X
    Feb 29, 2016 5:56 PM in response to cxstro

    I just provided info in a different topic, that may be applicable to your situation.  Take a look here

     

    Re: iPod Classic 7th Gen 160gb SO MANY PROBLEMS!!!

  • by Bluebell7675,

    Bluebell7675 Bluebell7675 Mar 6, 2016 10:44 AM in response to cxstro
    Level 1 (0 points)
    Mar 6, 2016 10:44 AM in response to cxstro

    I am having exactly the same issues. I have a 160gb classic which synced perfectly until recently. I have checked all the drives and they are working correctly - it's just not being recognised by iTunes. If I'm in iTunes it freezes completely and does not provide an iPod icon or anything.

    I use an HP laptop so not a MAC programme. Getting very frustrated that nothing is working.

    Could someone advise me in as simple terms as possible what else I can try???

    I've uninstalled and reinstalled and I cannot even reset the iPod..........any ideas gratefully received

     

    Bluebell in the UK

  • by Bluebell7675,

    Bluebell7675 Bluebell7675 Mar 6, 2016 11:26 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Mar 6, 2016 11:26 AM in response to Kenichi Watanabe

    I have tried doing this too but iTunes freezes and the 'devices -> sync icon is greyed out so I cannot click on it.

    Normally my iPod was recognised automatically and synced automatically - basically iTunes appears to be the issue not my iPod or my computer. Basically it's pointless at the moment as I cannot update my library to my iPod at all. I'm reluctant to reset my iPod at the risk of losing 1000's of song content because of an Apple software issue ..... which from what I've read and heard seems to be quite widespread.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 6, 2016 2:09 PM in response to Bluebell7675
    Level 8 (39,285 points)
    Mac OS X
    Mar 6, 2016 2:09 PM in response to Bluebell7675

    A possible cause for your problem is a faulty hard drive in the iPod.  If you tried all the suggestions previously posted in this topic, and it still does not work, that is the most likely cause.

  • by Bluebell7675,

    Bluebell7675 Bluebell7675 Mar 12, 2016 3:49 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Mar 12, 2016 3:49 AM in response to Kenichi Watanabe

    Thanks for the advice Ken - appreciate your time

  • by KingTekooti,

    KingTekooti KingTekooti Mar 15, 2016 1:49 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Mar 15, 2016 1:49 PM in response to Kenichi Watanabe

    Brilliant advise !! Thank you thank you   Worked straightaway after following your instructions.

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