NatetheGThang

Q: Macbook pro is frozen at Login Screen

Within the past week, I've had to reset my Ram. When I press the power button, there is just a black screen and the laptop beeps repeatedly. I have had the laptop for 5 years now and have never had to do this. Again, this happened twice within the past week.

 

So today I go to turn on my laptop and it reaches the login screen but then freezes. It won't let me select a user nor can I power it down, restart, and put the computer to sleep using the buttons on the screen. The mouse is responsive, but I cannot click anything, and again I am stuck at the screen where I select the desired user. I have to power the computer down by pressing the power button down until it shuts off.

 

What is wrong with my laptop and how do I fix it?

MacBook Pro, OS X El Capitan (10.11)

Posted on Mar 12, 2016 11:28 AM

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Q: Macbook pro is frozen at Login Screen

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