pjk51
Level 1 (0 points)

Q: my iPad iCloud Drive has been upgrading for two days.  Is this right?

My iPad mini has been stuck in "upgrading" iCloud Drive for two days.  Is this right?  If not, what do I do?

iPad mini 2 Wi-Fi, iOS 9.2.1

Posted on Mar 11, 2016 4:15 AM

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pjk51

Q: my iPad iCloud Drive has been upgrading for two days.  Is this right?

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  • by brenden dv,

    brenden dv brenden dv Mar 12, 2016 2:36 PM in response to pjk51
    Community Specialists
    Mar 12, 2016 2:36 PM in response to pjk51

    Hi pjk51,

     

    Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with iCloud DRive on your iPad. If you continue to have issue with the Upgrade process, you may find the troubleshooting steps outlined in the following article helpful:

     

    What if my upgrade to iCloud Drive pauses or doesn't respond?

    Check your Internet connection. In your iOS device’s status bar, look for an Edge, 3G, 4G, LTE, or Wi-Fi icon. On your computer, make sure you have an active wired or wireless network connection. Then open a website from your browser to make sure you're connected. You can use these steps to check your Internet connection on your Mac or iOS device.

    If you lose your Internet connection, the upgrade will pause for a short time, then try again. If your upgrade still doesn't respond, contact Apple Support.

     

    Get help using iCloud Drive - Apple Support

     

    Regards